The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore.
ISBN:
9780875848198
Title:
The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore.
Author:
Pine, B. Joseph
Personal Author:
Publication Information:
Boston : Harvard Business School Press, c1999.
Physical Description:
xii, 254 p. : ill. ; 24 cm.
Contents:
Preview: Step Right Up -- 1. Welcome to the Experience Economy -- 2. Setting the Stage -- 3. The Show Must Go On -- 4. Get Your Act Together -- 5. Experiencing Less Sacrifice -- Intermission: A Refreshing Experience -- 6. Work Is Theatre -- 7. Performing to Form -- 8. Now Act Your Part -- 9. The Customer Is the Product -- 10. Finding Your Role in the World -- Encore: Exit, Stage Right.
Added Author:
Format:
Books
Electronic Access:
Table of contents http://lcweb.loc.gov/catdir/toc/98-33202.htmlPublisher description http://www.loc.gov/catdir/enhancements/fy1311/98033202-d.html
Publication Date:
1999
Publication Information:
Boston : Harvard Business School Press, c1999.