List of Figures | p. xi |
Preface | p. xiii |
Introduction | p. 1 |
1. Phase 1--Project Concept | p. 13 |
1.1 Project Concept Overview | p. 15 |
1.2 Reviewing Project Ideas | p. 17 |
1.3 Figuring Out a Project's Feasibility | p. 19 |
Figure 1.1 Resource Matrix | p. 20 |
1.4 The Business Requirements Document | p. 24 |
1.5 The Feature/Functionality Report | p. 33 |
Figure 1.2 Feature/Functionality Report | p. 34 |
1.6 Developing a Project Concept Plan | p. 35 |
1.7 The Project Requirements Document (PRD) | p. 38 |
1.8 The Project Concept Presentation | p. 41 |
Figure 1.3 Project Concept Presentation | p. 43 |
Figure 1.4 Executive Sign-Off Form | p. 49 |
1.9 Recommendations for Management | p. 50 |
1.10 Summary of Deliverables by Department | p. 52 |
2. Phase 2--Project Design | p. 55 |
2.1 Project Design Overview | p. 57 |
2.2 The Project Design Phase | p. 60 |
2.3 IT's Role in Project Design | p. 62 |
2.4 The Design Review | p. 65 |
2.5 The Roles Other Team Members Play | p. 67 |
2.6 Updating the Feature/Functionality Report | p. 70 |
2.7 Creating the Integrated Schedule | p. 71 |
Figure 2.1 Post-it Note | p. 73 |
Figure 2.2 Post-it Exercise | p. 74 |
2.8 Creating a Baseline Cost Document | p. 75 |
Figure 2.3 Staffing Requirements | p. 77 |
Figure 2.4 Capital Requirements | p. 78 |
Figure 2.5 Material Requirements | p. 79 |
Figure 2.6 Other Direct Cost Requirements | p. 80 |
2.9 Updating the Project Requirements Document (PRD) | p. 84 |
2.10 Creating a Team | p. 86 |
2.11 Creating Team Minutes | p. 92 |
Figure 2.7 Sample Team Minutes | p. 93 |
2.12 The Design Presentation | p. 92 |
Figure 2.8 Team Sign-Off | p. 95 |
Figure 2.9 Design Presentation | p. 96 |
2.13 Recommendations for Management and Team Members | p. 106 |
2.14 Project Design Phase Summary | p. 109 |
3. Phase 3--Project Development | p. 115 |
3.1 Project Development Overview | p. 117 |
3.2 Tasks Completed During Project Development | p. 120 |
3.3 The Beta Plan | p. 122 |
3.4 The Development Review | p. 130 |
3.5 Other Team Members Take Care of Their Deliverables | p. 131 |
3.6 Ways a Project Manager Can Minimize Problems | p. 133 |
Figure 3.1 Time-Money-Feature Triangle | p. 134 |
3.7 Updating the Integrated Schedule and Baseline Cost Document | p. 136 |
3.8 The Project Development Presentation | p. 137 |
Figure 3.2 Project Development Presentation | p. 138 |
3.9 Recommendations for Management and Team Members | p. 148 |
3.10 Summary of Deliverables by Department | p. 149 |
3.11 Documents Created During Project Development Phase | p. 151 |
4. Phase 4--Quality Assurance | p. 155 |
4.1 Quality Assurance Overview | p. 157 |
4.2 Tasks Completed During Quality Assurance | p. 161 |
4.3 Identifying Beta Sites | p. 164 |
4.4 Creating a Project Announcement Plan | p. 165 |
4.5 The Project Announcement Plan | p. 168 |
4.6 The Release Plan | p. 172 |
4.7 Quality Assurance Presentation | p. 174 |
Figure 4.1 Quality Assurance Presentation | p. 175 |
4.8 Recommendations for Management and Team Members | p. 187 |
4.9 The Roles of Team Members | p. 188 |
4.10 Documents Created During Quality Assurance Phase | p. 191 |
5. Phase 5--Beta | p. 195 |
5.1 Beta Overview | p. 197 |
5.2 Managing a Beta Site | p. 202 |
5.3 A Monitored-Release Project | p. 205 |
5.4 The Beta Debrief and Release Plan Review | p. 207 |
5.5 Beta Presentation | p. 208 |
Figure 5.1 Beta Presentation | p. 209 |
5.6 Recommendations for Management and Team Members | p. 221 |
5.7 The Roles of Team Members | p. 222 |
5.8 Documents Created During Beta Phase | p. 224 |
6. Phase 6--Release | p. 227 |
6.1 Release Overview | p. 229 |
6.2 Tasks Completed During Release | p. 233 |
Figure 6.1 Quality Pledge | p. 234 |
6.3 The Release Presentation | p. 235 |
Figure 6.2 Release Presentation | p. 236 |
6.4 Recommendations for Management and Team Members | p. 242 |
6.5 The Roles and Responsibilities of Team Members | p. 243 |
6.6 Documents Created During Release Phase | p. 245 |
7. Phase 7--General Availability | p. 247 |
7.1 General Availability Overview | p. 249 |
7.2 Tasks Completed During General Availability | p. 251 |
7.3 Maintaining a Project Once It Is Released | p. 253 |
7.4 General Availability Review | p. 255 |
Figure 7.1 General Availability Presentation | p. 256 |
7.5 Recommendations for Management | p. 260 |
7.6 The Roles of Team Members | p. 261 |
7.7 Documents Created During General Availability Phase | p. 262 |
8. Phase 8--End of Life | p. 265 |
8.1 End of Life Overview | p. 267 |
8.2 Tasks Completed During End of Life | p. 268 |
8.3 The End of Life Presentation | p. 270 |
Figure 8.1 End of Life Presentation | p. 271 |
8.4 Recommendations for Management | p. 275 |
8.5 The Roles of Team Members | p. 276 |
8.6 Documents Created During End of Life Phase | p. 277 |
Index | p. 279 |