Concrete slippers or helium high tops : the management secrets behind wildly successfuly initiatives -- Locked in Lima : an oil refinery at risk creates a new future -- Secret #1: reach beyond your grasp -- The connected revenue agency: Stansylvania's tax administration learns to love change -- Secret #2: make space -- The bigger dig: unconventional scientists break new ground in underwater mining -- Secret #3: get it right -- AIRNow : EPA mavericks show that good air quality has grass roots -- Secret #4: energize people -- Coplink : unconventional collaboration revolutionizes law enforcement -- Secret #5: spiral up -- Working wonders : putting the pieces together.