by
Krishna, D.S. Gopala.
Call Number
XX(155978.1)
Publication Date
2009
Format:
Electronic Resources
Relevance:
0.3307
by
Ramachandra, K.
Call Number
XX(155977.1)
Publication Date
2009
Format:
Electronic Resources
Relevance:
0.3214
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by
Publishing, Infobase.
Call Number
910.23
Publication Date
2010
Summary
Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.
Format:
Electronic Resources
Relevance:
0.2611
by
Pelit, Elbeyi.
Call Number
338.4791561
Publication Date
2020
Format:
Electronic Resources
Relevance:
0.2572
by
Cousins, John, author.
Call Number
647.95068 COU
Publication Date
2016
Summary
This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
Format:
Electronic Resources
Relevance:
0.2315
by
Monden, Yasuhiro, 1940-
Call Number
658.00952 23
Publication Date
2013
Summary
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
Format:
Electronic Resources
Relevance:
0.1430
by
Ivanov, Stanislav, editor.
Call Number
658.514 23
Publication Date
2019
Summary
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Format:
Electronic Resources
Relevance:
0.1225
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