Call Number
DVD 658.022 STA
Publication Date
2010
Summary
This program investigates what it takes to be a small business owner, including legal implications, product demand and niche markets, making a business profitable and the importance of choosing the correct name for your business.
Format:
Other
Relevance:
2.9374
by
Dannaher, Brenden.
Call Number
TR DVD 658.022 STA
Publication Date
2004
Summary
Using small business case studies, this program examines key business functions including marketing, accounting and finance, operations and employment relations and how these functions are interdependent. The small businesses include a massage & natural therapy clinic and teahouse, a picture framing business, a restaurant, a fruit cake & shortbread shop and a company manufacturing sporting accessories.
Format:
Other
Relevance:
155271.4219
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by
Video Education Australasia
Call Number
TR DVD 658.800994 MAR
Publication Date
2001
Summary
Small businesses often focus on a very specific market niche. It helps them stand out in the crowded streetscape of shops. This case-study compares retail operations of two shops run by two brothers in two very different locations using a common product base - textiles imported from Guatemala. An expert in small business management assesses the marketing approach of the company and discusses more effective marketing strategies.
Format:
Other
Relevance:
0.1961
by
Haslem, Denise.
Call Number
TR DVD 658.0220994 RIS
Publication Date
2000
Summary
Four part series which follows the fortunes of four real life small businesses and the wild and crazy people who risk finance, family and fortune to get their ventures off the ground. Businesses are fast food, fashion design, ice-cream cafe and mobile phone dealership. Reveals the highs and lows behind the scenes of modern entrepreneurial Australia.
Format:
Other
Relevance:
3.5919
by
Australian Broadcasting Corporation
Call Number
TR DVD 657.044 TAK FIN
Publication Date
1997
Summary
Six-part series of videos investigates aspects associated with owning and operating a small business. This episode shows how to work out how much profit or loss business has made, how to create a balance sheet and two ways to present the balance sheet.
Format:
Other
Relevance:
2.3436
by
ClickView (Firm)
Call Number
XX(302693.1)
Summary
It's often said that Customer Service isn't a department, it's an attitude. The behaviour of front-line staff defines the reputation of any organisation - big or small - which makes it all the more important to get it right. In this episode, customer service teams will become well equipped to give the customer what they want. Chapter 1: Knowing Your Stuff. Knowing your stuff gets the customer onside. You should have a detailed knowledge of what you've got - your product range and its features. You should also know your policies, as well as having a wider knowledge of the business and the market landscape. Chapter 2: Finding out What They Want. Customers don't always know what they want. Whatever service you provide, encourage your customers to open up. Listen to their needs, desires and concerns. Chapter 3: Getting into Their Head. The customer may need something more than what they're asking for. Try to get to the truth of the matter by asking questions. Chapter 4: Showing Them the Benefits. Features like 'it's got auto-tension' are factual statements but they won't entice customers to buy. A benefit (like 'it's incredibly comfortable') answers the question 'What's in it for me?' People buy benefits - so explain them to them.
Format:
Other
Relevance:
0.1231
by
ClickView (Firm)
Call Number
XX(302092.1)
Summary
A business plan is one of the most useful management tools the small business owner can use. It maps out what a business needs to do in a systematic and logical way. In this programme we discuss the importance of a well constructed business plan, visiting the three main components; the operations plan, the marketing plan, and the financial plan. Speaking to two successful small business owners, we discuss how they constantly refer to their business plan, and the role it played in their business success. A brilliant overview of this essential business tool.
Format:
Other
Relevance:
134470.8281
by
ClickView (Firm)
Call Number
XX(302557.1)
Summary
This case study approach features a small business management expert looking at two retail businesses run by two brothers, selling similar products but operating from two very different locations.
Format:
Other
Relevance:
0.2041
by
ClickView (Firm)
Call Number
XX(302572.1)
Summary
This programme outlines the fundamental issue of financial stability including concepts such as stability, cash budgets, working capital ratio, quick asset ratio, efficiency measures and solvency.
Format:
Other
Relevance:
126781.6719
by
ClickView (Firm)
Call Number
XX(302599.1)
Summary
The owner of a small manufacturing business finds himself in a typical predicament: sales are up 50 per cent on the previous year but profits are down. His more knowledgeable friend is able to explain that the increase, and the extra expenditure it incurred, were not previewed in the original budget - indeed, the budget appears to have been ignored altogether. He explains where the owner went wrong and why his working goals cannot be separated from financial realities. This humorous program uses clear examples aided by graphics to teach all managers, including those with no prior knowledge, to appreciate the importance of budgets to business activity, and guides them on how to construct and control a budget. Featuring John Cleese and John Bird.
Format:
Other
Relevance:
0.1543
by
ClickView (Firm)
Call Number
XX(302215.1)
Summary
Mistakes are often made during an interview. Resumes and application letters need to be precise and clearly written. This programme looks at the mistakes commonly made by people applying for a job. Included is a case study depicting commons errors and offers some simple advice. Expert comments are given from the Australian Association of Career Counsellors, a small business owner and the Human Resources Department at Coles Myer.
Format:
Other
Relevance:
0.1826
by
ClickView (Firm)
Call Number
XX(302388.1)
Summary
Using clothing and music store Euphemism as a case study, this programme looks at the fundamental issues of financial budgets including why businesses have budgets, the importance of budgets, the budgeting process, the length of a budget period and planning and evaluation of budgets.
Format:
Other
Relevance:
126781.6484
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