Introduction -- Part I: The relevance of business sustainability in the hospitality sector -- 1 Human rights obligations of international hotel chains -- 2 The relevance of business sustainability in the hotel industry -- 3 Strategic decision elements for hotel managers embarking on a sustainable supply chain management initiative -- 4 Exotic tourism in very fragile locations: Sustainable value creation in environmentally and socially fragile locations -- 5 The role of leadership and organizational competencies in corporate social responsibility programmes -- 6 Effective delivery of the finance function and sustainable business in hotels in the British Isles -- 7 Evolving towards truly sustainable hotels through a "well-being" lens: The S_WELL sustainability grid -- 8 The Swiss ibex sustainability scheme: A comprehensive sustainability orientation for hotels -- 9 Can hotels educate consumers about sustainability? -- Part II: Case studies -- 10 A resort for generations-maintaining, protecting, renewing, improving: Tigh-Na-Mara Seaside Spa, Resort & Conference Centre, Parksville, British Columbia, Canada -- 11 Optimizing performance in a remote African hotel: Using the One Planet Living framework to maximize the sustainability performance of Singita Grumeti in Tanzania -- 12 Business and sustainable tourism: Sextantio-a case study -- 13 Compliance or the deviant response? Implementation patterns of the TTTIC quality practice in Trinidad & Tobago -- 14 Human trafficking: Why it's time for the hotel industry to act -- About the contributors.