Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.

ISBN:

9781428321489

Title:

Author:

Chon, Kye-Sung (Kaye), 1954-

Personal Author:

Chon, Kye-Sung (Kaye), 1954-

Edition:

3rd ed.

Publication Information:

Clifton Park, New York : Delmar Cengage Learning, c2010.

Physical Description:

xix, 494 p. : col. ill. ; 26 cm.

Contents:

Part 1 The spirit of hospitality -- Chapter 1. Welcome to the hospitality industry -- Chapter 2. Travel and tourism: partners in hospitality -- Part 2 Lodging -- Chapter 3. Dynamics of the lodging industry -- Chapter 4. Hotel development -- Chapter 5. Hotel management and operations -- Part 3 Foodservice -- Chapter 6. Hospitality and the foodservice industry -- Chapter 7. Introduction to the culinary arts -- Chapter 8. Beverage management -- Part 4 Specialized segments of the hospitality industry -- Chapter 9. Meetings, conventions and special events -- Chapter 10. Recreation and leisure -- Chapter 11. Global gaming and casino operation -- Part 5 The future and you -- Chapter 12. Globalization and the future of hospitality -- Chapter 13. Building for success -- Appendices.

Subject Term:

Hospitality industry.

Added Author:

Maier, Thomas A.

Format:

Books

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/fy1002/2009920753.html

Publication Date:

2010

Publication Information:

Clifton Park, New York : Delmar Cengage Learning, c2010.

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Shelf Number	Material Type	Copy	Shelf Location	Status
647.94 CHO	Week loan	1	Standard shelving location	Searching... Unknown
647.94 CHO	Week loan	2	Standard shelving location	Searching... Unknown

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Summary

Welcome to Hospitality: An Introduction provides a detailed description of the many facets of the Hospitality and Tourism sector, including tours and travel, hotels, restaurants, culinary, casino operations, cruises, and the recreation and leisure industries. Personal profiles of industry leaders highlight the wide range of career opportunities available in the field. The authors discuss the Hospitality and Tourism industry�s evolution toward increased internationalization and integration. Industry Insight vignettes offer a behind-the-scenes view of real-life job tasks and career success stories. Each chapter features practical case study scenarios, including business and social attitude comparatives, advertising and marketing messaging, financial modeling, and competitive analysis formulation. New To This Edition: Expanded coverage of industry career opportunities, a comprehensive new chapter on the Gaming Industry, and expanded coverage of Events Management.

Chapter 1 Welcome to the Hospitality Industry

Chapter 2 Travel and Tourism: Partners with Hospitality

Chapter 3 Global Issues and Hospitality

Chapter 4 Dynamics of the Lodging Industry

Chapter 5 Hotel Development

Chapter 6 Hotel Management and Operations

Chapter 7 Contemporary Foodservice Concepts

Chapter 8 Culinary Arts and Foodservice Operations

Chapter 9 Beverage Management

Chapter 10 Strictly Business

Chapter 11 Leisure Activities and Hospitality

Chapter 12 Focus on the Future

Chapter 13 Building for Success Appendices Glossary Index

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Summary

Table of Contents