Intro -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Figures -- List of Tables -- List of Case Studies -- Preface -- Acknowledgements -- Part 1 Planning and delivery -- Chapter 1 What are international events? -- 1.1 Chapter overview -- 1.3 Introduction -- 1.4 Defining international events -- 1.5 Origins of international events -- 1.6 The scope of international events -- 1.7 The value and importance of international events -- 1.8 Summary -- 1.9 Useful websites -- References -- Chapter 2 The four pillars of international event delivery -- 2.1 Chapter overview -- 2.3 Introduction -- 2.4 The four pillars of international event delivery -- 2.5 Preparation -- 2.6 Participation -- 2.7 Communication -- 2.8 Legacy -- 2.9 Summary -- 2.10 Useful websites -- References -- Chapter 3 Evaluating international events -- 3.1 Chapter overview -- 3.3 Introduction -- 3.4 Types of evaluation -- 3.5 The phases of event evaluations -- 3.6 Evaluation through experience -- 3.7 Large-scale event evaluations -- 3.8 International event funding applications -- 3.9 Weighting criteria -- 3.10 Triple bottom line -- 3.11 Consequences of evaluation abuse -- 3.12 Summary -- 3.13 Useful websites -- References -- Part 2 Internal forces -- Chapter 4 Strategic use of international events by authorities -- 4.1 Chapter overview -- 4.3 Introduction -- 4.4 State intervention -- 4.5 The banning of events -- 4.6 The shifting metropolitan landscape -- 4.7 The authority's function in delivering events -- 4.8 Destination management -- 4.9 Build, redevelop, and redesign -- 4.10 Access to funds -- 4.11 Bidding for events -- 4.12 Hosting international recurring events and finals -- 4.13 Bidding to host the Olympic Games -- 4.14 Competitive dialogue -- 4.15 Adhering to the proposal -- 4.16 Summary -- 4.17 Useful websites -- References.

Chapter 5 Staffing international events -- 5.1 Chapter overview -- 5.3 Introduction -- 5.4 The working environment -- 5.5 Building the team -- 5.6 SKIPPA, the six attributes of an international event -- 5.7 Employ or contract? -- 5.8 Contracts and agreements -- 5.9 Codes of conduct -- 5.10 Training and recruitment -- 5.11 Volunteers -- 5.12 Calculating volunteer numbers -- 5.13 Training themes -- 5.14 Stewarding and security -- 5.15 Marshals -- 5.16 Third sector engagement -- 5.17 Volunteer tourism (voluntourism) -- 5.18 Sharing the challenge -- 5.19 Public-private partnerships -- 5.20 Emergency command structures -- 5.21 Summary -- 5.22 Useful websites -- References -- Chapter 6 Crossing cultures and crossing borders -- 6.1 Chapter overview -- 6.3 Introduction -- 6.4 Hurry up and wait -- 6.5 Crossing cultures -- 6.6 Crossing borders -- 6.7 The aftershow party -- 6.8 Summary -- 6.9 Useful websites -- References -- Part 3 External forces -- Chapter 7 Access -- 7.1 Chapter overview -- 7.3 Introduction -- 7.4 Who goes where? -- 7.5 Access management -- 7.6 Access legislation -- 7.7 Accessibility -- 7.8 Getting in and out -- 7.9 Temporary demountable structures (TDS) -- 7.10 Parking at international events -- 7.11 Street closures -- 7.12 Sanitation facilities -- 7.13 Access to the field of play -- 7.14 Ticketing -- 7.15 Secondary ticketing -- 7.16 Ticket distribution and allocation -- 7.17 Data protection -- 7.18 Cyberattacks -- 7.19 Surveillance -- 7.20 A sense of security -- 7.21 Facial recognition technology -- 7.22 Terror attacks -- 7.23 Demonstrations and violence -- 7.24 Social inequality -- 7.25 Summary -- 7.26 Useful websites -- References -- Chapter 8 Key stakeholder implications -- 8.1 Chapter overview -- 8.3 Introduction -- 8.4 Defining stakeholders in an international event setting -- 8.5 Identifying key stakeholders.

8.6 Ethics and stakeholder issues -- 8.7 Corporate social responsibility (CSR) -- 8.8 Stakeholder dishonesty and corruption -- 8.9 Summary -- 8.10 Useful websites -- References -- Chapter 9 Globalisation and international events -- 9.1 Chapter overview -- 9.3 Introduction -- 9.4 Understanding globalisation and international events -- 9.5 New and emerging markets -- 9.6 Megatrends -- 9.7 Glocalisation -- 9.8 Globalisation and automated technology -- 9.9 Globalisation and wealth distribution -- 9.10 Negative reaction to globalisation -- 9.11 Globalisation, terrorism, and extremism -- 9.12 Summary -- 9.13 Useful websites -- References -- Chapter 10 Sustainable international events - an oxymoron? -- 10.1 Chapter overview -- 10.3 Introduction -- 10.4 Sustainability and international events -- 10.5 The carbon footprint -- 10.6 Contributing factors -- 10.7 Balanced sustainable development -- 10.8 Greenwashing -- 10.9 Seriously underestimated sustainability targets (SUST) -- 10.10 Revising accepted concepts -- 10.11 The adoption of sustainable practices -- 10.12 Language of compliance -- 10.13 Summary -- 10.14 Useful websites -- References -- Chapter 11 Digital communication -- 11.1 Chapter overview -- 11.3 Introduction -- 11.4 Coexisting levels of communication -- 11.5 Industry 4.0 -- 11.6 The digital transformation of international events -- 11.7 The 3 'i's of digital communication -- 11.8 The contribution of digital communication at events -- 11.9 Business intelligence (BI) -- 11.10 Summary -- 11.11 Useful websites -- References -- Index.