by
Ward, Michael.
Call Number
658.4 WAR
Publication Date
1995
Format:
Books
Relevance:
3.4234
by
Olsen, Michael D.
Call Number
647.940684 OLS
Publication Date
1998
Summary
"Strategic Management in the Hospitality Industry, Second Edition gives hospitality students the tools they need to be tomorrow's leaders in this dynamic field. Based on the premise that adding value - for the stockholder, the consumer, and the employee - must be the central objective for any effective management strategy, this book gives students a blueprint for innovation and growth at hotels and restaurants both in the United States and abroad."--BOOK JACKET.
Format:
Books
Table of Contents http://www.loc.gov/catdir/toc/onix02/98022037.html
Publisher description http://www.loc.gov/catdir/description/wiley032/98022037.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley041/98022037.html
Publisher description http://www.loc.gov/catdir/description/wiley032/98022037.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley041/98022037.html
Relevance:
3.0894
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by
Kotter, John P., 1947-, author.
Call Number
658.4092 KOT
Publication Date
2012 1996
Summary
The international bestseller--now with a new Preface by the author. Millions worldwide have read and embraced John Kotter's ideas on change management and leadership--and Leading Change, his seminal work, is widely recognized as the bible on leading transformational change. Needed more today than any time in the past, this classic book serves as both visionary guide and practical toolkit on how to approach the difficult yet critical work of leading change in any type of organization. It outlines John Kotter's 8-step approach to change management and reveals what the author has seen, heard, experienced, and concluded in many years of working with companies to create lasting transformation. With refreshed packaging and new commentary by John Kotter, Leading Change is a true leadership classic.
Format:
Books
Relevance:
1.9106
by
Jones, Christine.
Call Number
647.940682 JON
Publication Date
1998
Summary
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples Jones and Jowett show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management.
Format:
Books
Relevance:
0.1414
by
Catherwood, Dwight W.
Call Number
658.456 CAT
Publication Date
1992
Format:
Books
Relevance:
0.0948
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