The Strategic CIO : Changing the Dynamics of the Business Enterprise.

ISBN:

9781466561731

Title:

Author:

Weinzimer, Philip.

Personal Author:

Weinzimer, Philip.

Edition:

1st ed.

Physical Description:

1 online resource (569 pages)

Contents:

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Foreword -- Foreword -- Acknowledgments -- Chapter 1 Introduction: The Changing Role of the CIO -- Final Thoughts -- Citations -- Chapter 2 Section Overview: How to Deliver Commodity and Business Services Exceptionally Well -- Delivering Services Exceptionally Well: Chapters 3 through 6 -- Chapter 3 Business Value of Delivering Services Exceptionally Well -- Identify Business and Commodity Services Required by Business Units -- Identify Key Stakeholders and Priority for Each Business Service -- Develop Enterprise List of Business Services -- Socialize across Enterprise -- Develop/Execute Work Plan -- Measure Service Delivery -- Continuously Improve -- Collaborate Effectively -- Organize for Efficiency -- Measure and Communicate Value of IT Services -- Chapter Summary -- Citations -- Chapter 4 How to Excel at Operational Stability -- Operational Stability -- Guiding Principles -- Measure What's Important -- Services Portfolio -- Chapter Summary -- Citations -- Chapter 5 How to Succeed at Project Governance -- Governance Framework -- Georgia Technology Governance Process Guiding Principles -- Project Excellence Governance Processes and Metrics -- Succeeding at Project and Portfolio Governance -- Chapter Summary -- Citations -- Chapter 6 How to Measure and Improve the Business Value of It Service -- Methodology Framework to Improve the Value of IT Services -- Chapter Summary -- Citations -- Chapter 7 Section Overview: Understand the Business, Focus on User Experience, and Improve Business Skills of It Personnel -- Understand the Business, Focus on User Experiences, and Improve Competencies and Skills of IT Personnel: Chapters 8 through 11 -- Chapter 8 Why CIOs Need to Understand the Business to Succeed -- Mike McClaskey: Dish Network.

Scott Blanchette: Vanguard Health -- Steve O'Connor: CSAA Insurance Group -- Niel Nickolaisen: Western Governor's University -- Kevin B. Michaelis: Air Products and Chemicals, Inc. -- Gregg Lewis: Ironclad Performance Wear -- Dick Brandt: Lehigh University Iacocca Institute: Global Village for Future Leaders of Business and Industry -- Chapter Summary -- Citations -- Chapter 9 The Importance of Understanding Your Organizational Culture in Building Effective Teams -- What Is Organizational Culture? -- Why Is Organizational Culture Important? -- How Do You Measure Organizational Culture? -- Measuring Organizational Culture Using the Competing Values Framework -- Viewing Results of the Organizational Culture Assessment -- Changing Organizational Culture -- Chapter Summary -- Citations -- Chapter 10 Key Competencies and Skills of a Strategic It Organization -- The Difference between Competencies and Skills -- Competencies and Skills of a Strategic CIO and IT Organization -- Business Knowledge Competency -- Market Knowledge Competency -- Technology Prowess Knowledge -- Cross-Dimensional Competency Skills -- Sanjib Sahoo: CIO/CTO, Building a Successful IT Team -- Improving the Competencies and Skills of Your IT Organization -- Chapter Summary -- Citations -- Chapter 11 How to Measure and Improve the Maturity of the Strategic It Competencies and Skills of Your It Organization -- How Can I Measure the Maturity of My IT Organization's Strategic Competency and Skills? -- Chapter Summary -- Citations -- Chapter 12 Section Overview: Implement Initiatives to Improve Margin (Sales/Cost) -- Chapter 13 How Strategic CIOs Focus on Initiatives to Improve Margin -- Tom Grooms, CIO at Valspar -- Randy Spratt, Chief Technology Officer, CIO, and Executive Vice President at McKesson -- Clif Triplett, CIO at Baker Hughes (2008-2013).

Anne Wilms, Executive Vice President, CIO, and Director of Human Resources, Rohm and Hass -- Steve Heilenman, CIO at Computer Aid, Inc. (CAI) -- Helen Cousins, Former CIO for Lincoln Trust Company (Retired November 2013) -- Chapter Summary -- Citations -- Chapter 14 Section Overview: Leverage Technologies Strategically to Innovate Value -- Section Overview -- Chapter 15 Why Leveraging Technology Strategically to Innovate Value is a Game Changer -- Leveraging Technology to Create Innovative Value Needs to Be a Core Competency for Every Major Corporation -- Exploiting the Internet -- Technology Trends That Innovate Value -- Leverage Technology Strategically to Innovate Value-Five Scenarios -- Chapter Summaries -- Citations -- Chapter 16 How FedEx Leverages Technology Strategically to Innovate Value -- Brief History of FedEx -- Improving Process by Leveraging Information -- Enabling Customer Access -- Leveraging Technologies Strategically to Innovate Value -- FedEx Culture: Creating Superior Customer Experiences -- Chapter Summary -- Citations -- Chapter 17 How Procter & Gamble Leverages Technology Strategically to Innovate Value -- P&G History -- P&G Business Environment and Challenges -- Filippo Passerini, Group President of Global Business Services and CIO -- Leveraging Technologies Strategically to Innovate Value -- Digitize Strategy -- Visualize Strategy -- Simulate Strategy -- Chapter Summary -- Citations -- Chapter 18 How Five CIOs from Different Industries Leverage Technology Strategically to Innovate Value -- Dave Finnegan, Chief Information and Interactive Officer, Build-A-Bear Workshop® -- Perry Rotella, Group Executive of Supply Chain Risk Analytics and Senior Vice President and CIO, Verisk Analytics -- Leveraging the Credibility and Trust of the Business to Improve Margin -- Leveraging Technologies to Develop New Business Model.

Gary Wimberly, Senior Vice President and CIO, Express Scripts -- Affecting Health Outcomes and Health-Care Costs -- Innovating Value with Technology -- Stephen Pickett, Senior Vice President, Information Technology, and CIO, Penske Corporation -- Proactive Envisioning of Business Needs -- Optimizing Vendor Services across Penske Companies -- Improving Customer Service for Penske Customers -- Harry Lukens, Senior Vice President and CIO of Lehigh Valley Health Network -- How the A-ICU Provides Life-Saving Results: Three Success Factors -- Chapter Summary -- Citations -- Chapter 19 Section Overview: How to Measure the Strategic Maturity of Your It Organization -- Strategic IT Organization Transformation Phases -- Measuring the Strategic Maturity of Your IT Organization -- Assess the Strategic Maturity of Your IT Organization -- Scoring the Assessment -- Chapter Summary -- Chapter 20 Final Thoughts: An Executive Challenge -- Business Challenge -- A New Approach for Managing in the 21st Century -- Develop an Enterprise Early Warning Decision Support System to Reduce Enterprise Risk -- Citations -- Afterword -- Appendix A: Chapter Summaries -- Appendix B: Alphabetical Listing of 156 Executives Interviewed for This Book -- Index.

Local Note:

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Subject Term:

Information technology -- Management.;Technological innovations -- Management.;Customer services -- Management.;Strategic planning.;Chief information officers.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2014

Publication Information:

London :

Auerbach Publications,

2014.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.4038	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

Bound With These Titles

On Order

Summary

Recognized as One of the Best Business Books for 2014 by CIO Magazine

Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, The Strategic CIO: Changing the Dynamics of the Business Enterprise provides insight, success stories, and a step-by-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth.

The book details how strategic CIOs from FedEx, Procter & Gamble, McKesson, and other leading companies transformed their organizations. It illustrates the methods these CIOS used to become strategic partners that collaborate effectively within their organizations to leverage information and technology for a competitive advantage.

The text will help you assess the key competencies and skills required by IT personnel to partner with your business teams to create new and enhanced products and services that create customer value, increase margin, and enhance shareholder wealth.

The book includes powerful methodologies, time-saving templates, proven best practices, and helpful assessments. It also details a four-phase methodology, along with the associated activities and tools, to help your IT organization successfully transform into a strategic IT organization.

Gain insight into the four domain competencies and twelve associated skills required to build effective strategic IT organizations. Build your roadmap to success using the transformation methodology described in the text and you will be on your way to making your organization a strategic IT organization.

Read Philip Weinzimer's recent article that appeared on CIO.com.

Author Notes

Phil Weinzimer is president of Strategere Consulting and works with clients to develop business and IT strategies that focus on achieving business outcomes. Mr. Weinzimer was previously the Managing Principal-Professional Services for IT Business Management at BMC Software and was Managing Principal in the Professional Services organizations for ITM Software, CAI, Sapient, and Unisys.

Management experience includes executive positions in the defense and manufacturing industries in the areas of Vendor Management, Materials Management, Operations, and Finance. Mr. Weinzimer's consulting experience includes building and leading consulting practices, selling Professional Services, managing multiple engagements in the US and Europe.

Industry experience is in Health Care, Manufacturing, Pharmaceutical, and Financial Services industries. Mr. Weinzimer uses creative and innovative coaching techniques-through workshops-to enhance new organizational skills, knowledge, and teamwork in IT Strategy, Process Redesign, and Organizational Change.

Mr. Weinzimer's new book, The Strategic CIO: Changing the Dynamics of the Business Enterprise , to be published in September 2014 by Taylor & Francis, focuses on how CIOs strategically transform IT organizations by leveraging information and technology to create new customer value, increase corporate revenue, and enrich shareholder value. His previous book, Getting it Right: Creating Customer Value for Market Leadership , published by John Wiley, focuses on transforming an organization using a 3P strategy: PREPARE personnel to work together as a team, PERCEIVE customer needs, and PROVIDE new products and services that create sustainable and profitable value.

Mr. Weinzimer speaks regularly on IT strategy and writes an ongoing column for AITS.org focusing on The Strategic CIO , and for CIO.com on the subject of Transforming IT for Business Success . Mr. Weinzimer has written articles for CIO magazine on the subject of strategic CIOs, and co-authored a case study for Harvard Business School (HBS).

He is also a journalist for Sarder TV, a division of Netcomlearning, interviewing CIOs, IT and business executives, and academic thought leaders on the subject of leveraging information and technology for competitive advantage. Mr. Weinzimer also hosts a video series on AITS.org, The Strategic CIO, interviewing business executives on the strategic use of IT to create customer value, increase margins, and enhance shareholder growth.