Call Number
PER 338.4791 TOU BOUND VOL 7-8 2007-2008
Publication Date
2024 2023 2022 2021 2020
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Other
Other
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329090.2813
by
Moscardo, Gianna, 1962-, author.
Call Number
338.4791 MOS
Publication Date
1999
Summary
Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format:
Books
Relevance:
0.2679
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by
Maloney, Noel.
Call Number
TR DVD 338.479194 DEA
Publication Date
1998
Summary
This program looks at the four major tourist groups to Australia (Japanese, Germans, Chinese and Americans), and aims to improve the viewer's understanding of the differences between these cultures and Australian culture. Included are interviews with senior hotel staff, tourists and people in tour companies and restaurants.
Format:
Other
Relevance:
0.2386
by
Rafailova, Genka, editor.
Call Number
306.4819 23
Publication Date
2019
Summary
This volume presents the results of Bulgarian and international tourism research, and brings together selected papers from the international conference ""Tourism and Innovations"" held in Varna, Bulgaria, in 2018. It contains theoretical and empirical approaches towards various aspects of tourism concerning both innovations in tourism development and in foreign languages education. As a whole, the book presents innovative solutions and processes in tourism, including management and staff training, provoked by today's opportunities and challenges for future tourism development. The first part i.
Format:
Electronic Resources
Relevance:
0.2004
by
Greed, Clara, 1948-
Call Number
307.12160941 21
Publication Date
1999
Format:
Electronic Resources
Relevance:
0.1970
by
Burns, Peter (Peter M.)
Call Number
306.4819 TOU
Publication Date
2010
Format:
Electronic Resources
Relevance:
0.1936
by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
0.1905
by
Munar, Ana María.
Call Number
338.4791 23
Publication Date
2013
Summary
This volume addresses the transformative power of tourism social media and offers novel theoretical and methodological approaches to its academic investigation. Acknowledging the collective value creation mechanisms of new media, the authors explore how technology nurtures, augments and modifies social or commercial interactions in tourism.
Format:
Electronic Resources
Relevance:
0.1793
by
Long, Lucy M., 1956-
Call Number
641.3 CUL
Publication Date
2013
Summary
Culinary Tourism is the first book to consider food as both a destination and a means for tourism. The book's contributors examine the many intersections of food, culture and tourism in public and commercial contexts, in private and domestic settings, and around the world. The contributors argue that the sensory experience of eating provides people with a unique means of communication. Editor Lucy explains how and why interest in foreign food is expanding tastes and leading to commercial profit in America, but the book also show how tourism combines personal experiences with cultural and social attitudes toward food and the circumstances for adventurous eating.
Format:
Electronic Resources
Relevance:
0.1617
by
Crane, Diana, 1933- editor.
Call Number
302.23 23
Publication Date
2016 2002
Format:
Electronic Resources
Relevance:
0.1547
by
Luo, Yuhua, editor.
Call Number
338.4791 TOU
Publication Date
2022
Format:
Electronic Resources
Relevance:
0.0831
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