by
Cognizant Communication Corporation.
Call Number
E-RESOURCE
Publication Date
2024 2023 2022 2021 2020
Format:
Other
Relevance:
329323.0000
Call Number
PER 338.4791 TOU BOUND VOL 7-8 2007-2008
Publication Date
2024 2023 2022 2021 2020
Format:
Other
Other
Relevance:
329090.2813
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by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
0.1905