Innovative Approaches to Tourism and Leisure : Fourth International Conference IACuDiT, Athens 2017.

ISBN:

9783319676036

Title:

Author:

Katsoni, Vicky.

Personal Author:

Katsoni, Vicky.

Physical Description:

1 online resource (576 pages)

Series:

Springer Proceedings in Business and Economics Ser.

Contents:

Intro -- Preface -- Contents -- Editorial -- Part I: Cultural Heritage Tourism Management -- Part II: Smart Tourism-Current ICT Developments of Tourism in a Sustainability Context -- Part III: Frameworks, Tools and Approaches for Innovation and Development of Tourism -- References -- Cultural Heritage Tourism Management -- 1 Portuguese Heritage in the UAE: Authenticity in Archaeology and Tourism -- Abstract -- 1 Introduction and Key Literature -- 2 Historical Synopsis and Dispersion of Portuguese Sites -- 3 Heritage Tourism in the UAE -- 4 Authenticating and Commodifying -- 5 The Usefulness of the Past-Any Past? -- 6 Practicalities -- 7 Concluding Remarks -- References -- 2 Routes and Itineraries as a Means of Contribution for Sustainable Tourism Development -- Abstract -- 1 Introduction -- 2 Literature Review -- 3 Methodological Path to Identify Best Practices Among Itineraries and Routes -- 4 A New Classification of Cultural Routes and Itineraries -- 5 Conclusion -- References -- 3 Human Development Tourism: Utilizing Cultural Heritage to Create a Universal Culture -- Abstract -- 1 Introduction -- 2 Understanding the Purposes and Value of Sustainable Tourism -- 2.1 The Scope and Purposes of Sustainability and Sustainable Development -- 2.2 Human Development and its Relation to Sustainable Development -- 2.3 Sustainable Tourism and Human Development Tourism -- 3 Human Development Tourism's Pillars -- 3.1 The Pillar of Education -- 3.2 The Pillar of Culture -- 4 A Human Development Tourism Pilot Program -- 5 Conclusion -- References -- 4 Importance of Indoor Aerial Filming for Creative Industries (CIs): Looking Towards the Future -- Abstract -- 1 Introduction -- 2 Objectives and Methodology -- 2.1 Current Situation -- 2.2 Methodology: The Focus Group Technique -- 2.2.1 Regarding the Participants -- 2.2.2 Identification of the Appropriate Place.

2.3 Focus Group Dynamics Description -- 3 Focus Group Results -- 3.1 Previous Use of Drones by Participants -- 3.2 Potential Benefits and Requirements Identification for Indoor Drone Use -- 4 Conclusions -- Acknowledgements -- References -- 5 Museum Tourism: A Comparative Study on the Royal Museum of Greenwich and the Ironbridge Gorge Museum -- Abstract -- 1 Introduction -- 2 Tourist Experience in Museums -- 3 Methodology -- 4 The Royal Museum of Greenwich -- 5 The Ironbridge Gorge Museum -- 6 Management Structure -- 7 Respondents' Characteristics -- 8 Visitors Behaviour/Activities -- 9 Attitude/Motivation of Tourists -- 10 Conclusion -- Appendix 1: Questionnaire Survey -- Appendix 2: Consent Form For Interview -- Appendix 3: Email to Potential Respondents -- Appendix 4: List of Interviewees -- References -- 6 Cluj-Napoca European Youth Capital: Why to Attend a Major Event -- Abstract -- 1 Introduction and Literature Review -- 2 Methodology -- 3 Results -- 4 Conclusions -- References -- 7 Tourism Impacts of International Arts Festivals in Greece. The Cases of the Kalamata Dance Festival and Drama Short Film Festival -- Abstract -- 1 Introduction -- 2 Events Tourism Impacts -- 3 Case Study-Kalamata International Dance Festival (KIDF) -- 4 Case Study- Drama International Short Film Festival (DISFF) -- 5 Methodology -- 6 Survey Findings -- 6.1 Demographic profile -- 7 Visitors' Profile -- 7.1 Kalamata -- 7.2 Drama -- 8 Perceptions on the Tourism Impacts of the Festivals -- 9 Comparing Residents and Visitors' Perceptions of the Tourism Impacts of the Festivals -- 10 Discussion -- 10.1 Kalamata KIDF -- 10.2 Drama DSFF -- 11 Conclusions -- References -- 8 European Policy on Culture and Prospective Synergies: A Mission not so Impossible -- Abstract -- 1 Introduction -- 2 European Policy on Culture -- 3 European Actions on Cultural Policy.

3.1 European Capitals of Culture -- 3.2 European Heritage Label -- 4 Conclusion and Recommendations -- References -- 9 Tourism and Ethnic Identity Development: The Impact of "Heritage Greece" Program -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Diaspora Tourism -- 2.2 Diaspora and Roots Tourism-Locus and Differences -- 2.3 Heritage Tourism and Cultural Tourism (Locus) -- 2.4 Interpretation of Heritage -- 2.5 The Conceptual Framework of This Article -- 3 The Heritage Greece Program -- 4 Methodology -- 5 Factors Defining Greek Identity -- 6 Impact Measures -- 6.1 Overall Impact -- 6.2 Future Engagement Impact -- 6.3 Learning Impact -- 7 Future considerations for research -- 8 Conclusion -- References -- 10 The Perception of European Identity Through the Cultural & Educational Tourist Experience of Greek Students -- Abstract -- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 4 Results -- 5 Conclusions -- References -- 11 'Extremely Far and Incredibly Quiet' Block 27-The Jewish Pavilion-Shoah: Auschwitz-Birkenau State Museum, Poland -- Abstract -- Smart Tourism-Current ICT Developments of Tourism in a Sustainability Context -- 12 How New Technologies Influence the Perception of Athens as a Tourist and Cultural Destination -- Abstract -- 1 Athens' Tourism Facts & Figures -- 2 The Upgrading of Athens' Tourist and Cultural Image -- 3 Case Studies: The Market of Sharing Economy Extends Athens' Tourist Map -- 4 Conclusions -- References -- 13 Evaluation of E-Service Quality in the Hotel Sector: A Systematic Literature Review -- Abstract -- 1 Introduction -- 2 Objectives -- 3 Methods -- 3.1 Data Sources -- 3.2 Including and Excluding Studies Criteria -- 3.3 Process of Included and Excluded Studies -- 3.4 Data Extraction -- 4 Results -- 4.1 Hotel Characteristics -- 4.2 Evaluators Characteristics -- 4.3 Methodological Assessment.

5 Outcome Measures and Results -- 5.1 Differences Between Users-Customers and Hotel Categories -- 5.2 Determinants of Customer-Perceived E-service Quality -- 5.3 Determinants of Tourist Professional-Perceived E-service Quality -- 5.3.1 Differences Between Hotels Categories -- 5.4 Differences on Quality Assessment Between Clients-Users and Professionals -- 6 Discussion of the Systematic Review Results -- 6.1 Originality/Value -- 6.2 Implications -- References -- *Reference marked with asterisks indicate studies included in the Systematic Review -- 14 The Impact of Website Persuasiveness on Luxury Hotels Financial Performance -- Abstract -- 1 Introduction -- 2 Literature Review -- 3 Methodology and Research Design -- 4 Results -- 5 Conclusion, Limitations and Further Research -- References -- 15 The Importance of Search Engine Optimization for Tourism Websites -- Abstract -- 1 Introduction -- 2 Related Work -- 3 Methodology -- 4 SEO Metrics -- 5 SEO Results -- 6 SEO and Search Engine Rankings -- 7 Conclusion -- References -- 16 Multi-Criteria Decision Making in the Evaluation of the Thematic Museums' Websites -- Abstract -- 1 Introduction -- 2 Evaluation Experiment -- 3 Conclusion -- References -- 17 The Impact of Social Media on the Lodging Performance of Five Star Hotels in Malta -- Abstract -- 1 Introduction -- 1.1 The Aim and Objectives of the Research -- 2 Literature Review -- 2.1 Hotels and Social Media -- 2.2 Social Media Strategies -- 2.3 Social Media in Five Star Hotels -- 2.4 Existing Social Media Studies About Malta -- 2.5 Concluding Remarks -- 3 Methodology -- 4 Analysis and Results -- 4.1 The Importance of Social Media in Five Star Hotels -- 4.2 Social Media Strategy in Five Star Hotels -- 4.3 The Return of Investment from Social Media -- 4.4 The Impact of Social Media on the Lodging Performance of Five Star Hotels in Malta.

4.5 Survey Questionnaires -- 4.6 Demographics -- 4.7 Comparison of Survey Questionnaires with Interviews -- 5 Conclusion -- References -- 18 Augmenting Urban Places' Identities with Novels -- Abstract -- 1 Introduction -- 2 Cities and the Novel -- 3 Framework Levels -- 4 Augmented Cities -- 5 Conclusion -- References -- 19 The Importance of Customer Relationship Management and Social Media in the Greek Wine Tourism Industry -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Customer Relationship Management and the Case of the Wine Tourist Industry -- 2.2 Social Media and Greek Wine-Tourism -- 3 Methodology -- 4 Conclusion -- References -- 20 How Does the Spanish Hospitality Industry Envision Its Eco-Innovation Orientation? -- Abstract -- 1 Introduction -- 2 Hypothesis Development -- 3 Methodology -- 3.1 Data Collection -- 3.2 Measurement and Assessment of the Model -- 3.3 Structural Model Assessment -- 4 Conclusions -- 5 Limitations and Future Research -- Acknowledgements -- References -- 21 The Interest of Sport Tourism Enterprises in Green Practices -- Abstract -- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 3.1 Sample -- 3.2 Questionnaire -- 3.3 Procedure -- 4 Results -- 5 Conclusion -- References -- 22 Sustainability in Sport Tourism Education-Theoretical Impact and the Tourism Sector Reality -- Abstract -- 1 Sustainability in Tourism -- 2 Sport Tourism Literature: A Green Wishful Thinker -- 3 Education Misbehaving… -- 4 Sport Tourism Education: A Challenging Task -- 5 Tourism Industry's Relation to Education: A Problematic Reality -- 6 Reaching a Viable Sustainable Sport Tourism Education -- References -- 23 Sustainable Tourism in Costa Rica: Supporting Rural Communities Through Study Abroad -- Abstract -- 24 Intelligent Management of Outdoor Cultural Events Promoting Exploitation in Smart City Environments -- Abstract.

1 Introduction.

Local Note:

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Subject Term:

Sustainable tourism-Congresses.

Added Author:

Velander, Kathy.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2017

Publication Information:

Cham :

Springer,

2017.

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Shelf Number	Material Type	Copy	Shelf Location	Status
910.684	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

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Summary

This book examines the many ways in which innovative technologies represent a powerful development tool for the tourism and leisure sector and presents novel strategies based on these technologies that foster sustainable tourism management and promote sustainable destinations. The aim is to elucidate the ways in which ICTs can be used to create a high-quality experience for citizens and visitors while ensuring the wise, ecologically sound management of human and natural resources. Attention is also focused on the globalized environment in which these advances are occurring, and on the impacts of broader social, economic, and political forces in transforming our understanding of "tourism" in the era of online devices. The book is based on the proceedings of the Fourth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and is edited in collaboration with IACuDiT. It will have broad appeal to professionals from academia, industry, government, and other organizations who wish to learn about the latest perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy.

Author Notes

Vicky Katsoni is an Associate Professor in the Tourism Department of the Technological Educational Institute (TEI), Athens, Greece. She also teaches on the MSc program in Tourism Management at the Greek Open University and is academic supervisor of the e-Tourism Module at the National Kapodistrian University of Athens, Distant Learning Programs. She holds a PhD in Tourism Marketing Management and ICT Applications in Tourism, an MBA, a BA (Hons) in Economics, and a BSc in Tourism Management. She has published nine books on tourism in both Greek and English, as well as authoring chapters in edited volumes and numerous papers in highly academic journals. She is President of the nonprofit International Association of Cultural and Digital Tourism (IACuDiT.org) and an editorial board member for many journals in tourism and marketing. Her research interests include tourism marketing, cultural tourism, e-tourism, and tourism consumer behavior and she has participated in several European and national research projects. Kathy Velander has nearly 30 years of experience in teaching, research, and consultancy and is involved in projects worldwide, advising communities on how, when, and where to develop ecotourism. Her emphasis is on capacity building, developing ecotourism experiences and products, and helping communities to address their training needs. Her work has spanned projects in Colombia, Honduras, Ecuador, Nepal, and Fiji. Within Europe she helped produce a development strategy for the Setomaa eco-villages project in Estonia and was consultant researcher on improving the competitiveness of community-based tourism in Estonia and Finland. Her work in the UK has included teaching sustainability concepts to local communities and researching various aspects of tourism events and initiatives. On this basis, she has developed a Tourism Resource Auditing Methodology (TRAM) to assist decision making on whether tourism is the best way forward in encouraging sustainable livelihoods. This process is now being used in the Scottish Scenic Routes initiative.