Tourism and Hospitality in Asia : Crisis, Resilience and Recovery.

ISBN:

9789811957635

Title:

Author:

Hassan, Azizul.

Personal Author:

Hassan, Azizul.

Edition:

1st ed.

Physical Description:

1 online resource (349 pages)

Contents:

Intro -- Introduction -- Contents -- Part I: The Crisis Context -- Crisis, Resilience and Recovery in Tourism and Hospitality: A Synopsis -- Introduction -- Crisis -- Resilience and Recovery -- Crisis in Tourism and Hospitality -- Environmental Crisis -- Societal and Political Crisis -- Health Crisis -- Technological Crisis -- Economic Crisis -- Resilience and Recovery of Tourism and Hospitality Crisis -- Conclusion -- References -- Community Resilience and Crisis Management: Stakeholders Perspective of the Tourism Industry -- Introduction -- Continuous Disasters and Vulnerabilities -- A Systematic Approach: Improves Destination Restoration Success -- Community Resilience Crossroads -- Literature Roadmap -- Conceptualization and Indicative Frameworks -- Managerial Implications -- Conclusion -- References -- Corporate Social Responsibility in Tourism in COVID-19 Pandemic: A Paradigm Shift -- Introduction -- Academic Approaches -- Rolling of SR & -- CSR in Tourism-Hospitality -- Phases in SR-CSR Approaches in Tourism -- Paradigm Shifts in SR & -- CSR Approaches in Tourism -- Conclusion: Future of Pandemic-Driven CSR in Tourism -- References -- Effects of COVID-19 on Consumer Behavior in the Tourism Industry -- Introduction -- Consumer Behavior -- Pandemic Outbreak -- Consumer Attitude -- Cases -- Case Study 1: Hussain Sagar Lake, Hyderabad -- Case Study 2: Beaches and Valleys, Visakhapatnam -- Some Suggestions -- Conclusion -- References -- Pandemic Crisis and Prospects of Tourism Along the BCIM Economic Corridor -- Introduction -- Global Pandemic Crisis and the BCIM-EC Tourism -- Methodology and Framework -- Findings and Discussion -- Conclusion -- References -- Impact of COVID-19 Pandemic on the Tourism and Hospitality Industry of Pakistan: An Insight from Techno and Social-Economics Crisis Perspective -- Introduction.

Challenges that the Tourism and Hospitality Industry Face in Asia -- Contribution of Tourism and Hospitality Industry in Pakistan's Economy -- Tourism and Hospitality Industry Crises Before COVID-19 -- Tourism and Hospitality Industry Crises During COVID-19 -- Post COVID-19 Pandemic Tourist Behavior -- Role of Human Assets in the Tourism and Hospitality Industry -- Information Technology Infusion in the Tourism and Hospitality Industry -- Attractions to Promote Sustainable Tourism -- Economic Impact of COVID-19 on the Stakeholders of the Tourism and Hospitality Industry -- Government Incentives for the Tourism and Hospitality Industry -- Quality Management (SOPs) in the Tourism and Hospitality Industry -- Conclusion -- References -- Indian Medical Tourism: COVID-19 Situation, Planning and Reviving Approaches -- Introduction -- COVID-19 and Tourism -- COVID-19 and Medical Tourism -- Purpose of the Study -- Medical Tourism Concepts -- Management of Medical Tourism -- Medical Tourism in India -- Indian Medical Tourism at Global Level -- Medical Tourism Management in India from COVID-19 Perspectives -- Medical Tourism and COVID-19 Challenges in India -- Post COVID-19 Medical Tourism Readiness in India -- Post COVID-19 Medical Tourism Strategies -- Conclusion -- References -- Disrupted Diners: Impacts of COVID-19 on Restaurant Service Systems and Technological Adaptations -- Introduction -- Restaurants in Pre-COVID-19 Times: Interplay of Tangibles (Food), Atmospherics, and Employee-Customer Engagement-Focused Service Encounters -- Changing Paradigms of Restaurant Service Systems: Advancements and Service Innovations Imposed by COVID-19 -- Strategic Reorientation of Restaurant Service Systems: The Post-Pandemic Perspectives -- Discussion and Conclusion -- References.

Impact of COVID-19 Outbreak on Smallholder Producers of Farming Products Supply to Tourism Business in Sri Lanka -- Introduction -- Types of Smallholder Farms in Sri Lanka -- Animal Husbandry Farmers -- Aquaculture Farmers -- Crop Farmers -- Theory of Smallholder Farm Production -- Methodology -- Results and Discussion -- Socio-Economic Characteristics of Smallholder Farmers -- Tourism Businesses Linked with Smallholder Farmers -- Smallholder Farmers from Tourism Industry Before COVID-19 Pandemic -- Impact of COVID-19 Outbreak on the Cost of Production, Revenue and Profit -- Challenges Faced by Smallholder Farmers During COVID-19 -- Conclusion -- References -- Part II: Resilience and Recovery in the Post COVID-19 Period -- Pandemic, Tourism and Economic Crisis: An Analysis of Performance of the Bangladesh Parjatan Corporation -- Introduction and Background of the Study -- Bangladesh Parjatan Corporation: Organogram, Regulatory Role, and Functions -- Board of Directors of BPC -- Regulatory Roles and Functions of BPC -- State of the Performance of Bangladesh Parjatan Corporation: An Analysis -- Income and Profit/Loss Scenario of BPC -- Investment and Grants Scenario of BPC -- BPC's Contribution to the Public Treasury -- Performance of Duty-Free Shops (DFS) Running by BPC -- Impact of COVID-19 Pandemic on Travel and Tourism Industry of Bangladesh -- Enhancing the Performance of BPC: Discussions and Ways Forward -- Special Financial Package for Tourism Industry and Tourism-Friendly Policy Formulation -- Establishment, Improvement, and Renovation of Basic Infrastructure and Tourism Services -- Necessary Arrangements for Safety and Security of the Tourists -- Adoption of Latest Technologies for Better Services and Innovative Marketing -- Necessary and Timely Actions to Preserve Tourist Spots and Environments.

Creation and Appointment of Skilled Manpower and Ensuring Professionalism -- Coordination Among Various Public and Private Agencies -- Conclusion -- References -- Does Tourism and Hospitality Workplace Fun Influence Employee Deep Acting in a Moderated Situation? -- Introduction -- Literature Review and Hypothesis Development -- Workplace Fun and Work Engagement -- Psychological Capital and Work Engagement -- Work Engagement and Employee Deep Acting -- Moderating Effect of Psychological Capital -- Research Methods -- Research Setting -- Participants' Information -- Measurement Tools -- Analysis and Findings -- Analytical Technique -- Method Bias -- Measurement Issues -- Hypothesis Testing -- Discussion and Conclusion -- Contributions -- Implications -- Limitations and Notes for Future Research -- References -- COVID-19 Effects, Challenges and Recovery of Rural Tourism in Iran -- Introduction -- COVID-19 Effects on Rural Tourism in Iran -- COVID-19 Effects on Socio-cultural Sides of Rural Tourism Destinations -- Nomadic Pastoralism Tourism in Iran (Qashqa'i Tribe) -- COVID-19 Effects on Economic Sides of Rural Tourism Destinations -- Nomads in the Northwest of Iran (East Azarbaijan Province) -- COVID-19 Effects on Environmental Sides of Rural Tourism Destinations -- Nomadic in the South-Western of Iran (Chahar Mahal - Bakhtiari Province) -- Challenges to Recover Rural Tourism in Iran from COVID-19 Pandemic -- Conclusion -- References -- Role of Tourist Guides in Destination Recovery Process through Cultural Tourism Product Development in Post COVID-19 Period -- Introduction -- Product Development in Tourism Industry -- Product Development in Culture Tourism Post COVID-19 Period and Role of the Tourist Guide -- Destination Improvement Process -- Post-COVID-19 Destination Recovery Process.

The Role of Tourist Guides in the Post-COVID-19 Destination Recovery Process -- Conclusion -- References -- How to Make Place Branding Content Viral in Pre and Post-Pandemic Situations Through Instagram? -- Introduction -- Proposed Model of the Chapter (Fig. 1) -- Purpose of Viral Content Marketing in Pre-pandemic Era -- Place Awareness -- Place Image -- Development of Place Reputation -- Purpose of Viral Content Marketing in the Post-pandemic Era -- Providing Essence of the Place Through Content -- Culture and Communities -- Social Resilience -- Principles of Viral Content Marketing in the Pre-pandemic Era -- The Authenticity of a Place -- The Distinctiveness of a Place -- Principles of Viral Content Marketing in the Post-pandemic Era -- Vicarious Pleasure -- Creation of Wistful Nostalgia -- Co-creation of Local Places Through Micro-influencers -- Priorities of Viral Content Marketing in the Pre-pandemic Era -- Priorities of Viral Content Marketing in the Post-pandemic Era -- Leisure Destination -- Collaborative Place Branding -- Penetration and Comprehension of Viral Content in the Pre-pandemic Era -- Attention -- Penetration and Comprehension of Viral Content in the Post-pandemic Era -- Understanding of the Message and Consideration -- Place Attachment Through Viral Content in the Pre-pandemic Era -- Place Attachment and Nostalgia -- Place Narratives -- Development of Attachment in the Post-pandemic Era -- Psycho Pleasure -- Social Pleasure -- Replication and Release of Content in the Pre-pandemic Era -- Replication and Release of Content in the Post-pandemic Era -- Place Perception, Association, and Sharing -- Contributions -- Proposed Model -- Practical Implications -- Place Branding Process -- References -- Effects of COVID-19 and Recovery Process in the Turkish Tourism Industry -- Introduction -- The Emergent and Evolution of the Pandemic.

Effects of COVID-19 on the Turkish Economy.

Local Note:

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Subject Term:

Tourism-Asia.

Added Author:

Sharma, Anukrati.

Kennell, James.

Mohanty, Priyakrushna.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2023

Publication Information:

Singapore :

Springer,

2023.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
338.47915	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

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Summary

This book analyses the ways in which crises, including COVID-19, can be managed within the tourism and hospitality industries in Asia, in ways that support the future of these industries and help to make them more resilient. This book supports efforts to develop a new direction for the tourism and hospitality industry by considering their development holistically in the context of sustainable development. Going further, this book highlights actions to make the tourism system more resilient to external shocks and crises.

Readers of this book will get insights into the economic, social, technological, and environmental implications of crises on the tourism and hospitality industry in Asia, including issues within the food and beverage industry in the Asian post-COVID-19 period. This book has three major objectives: to explore the crisis context of Asian tourism and hospitality, to present multiple cases from countries in Asia, and finally to envisage the paths to make the Asian tourism system more resilient, through the discussion of new trends and issues emerging following the pandemic.This book examines the economic, social, environmental, and technological implications of crises on the Asian tourism and hospitality industry and discusses the various ways of managing these crises more efficiently, contributing new knowledge to the industry. In its wider context, this book covers tourism management, crisis management, and destination management. At the more micro level, themes explored include tourism economics, marketing management, hospitality management, food and beverage management and tourism technology.

Author Notes

Dr Azizul Hassan is a member of the Tourism Consultants Network of the UK Tourism Society. He earned his PhD from the United Kingdom. Dr. Hassan has been working for the tourism industry as a consultant, academic, and researcher for over two decades. His research interest areas are technology-supported marketing for tourism and hospitality, immersive technology applications in the tourism and hospitality industry, and technology influenced marketing suggestions for sustainable tourism and hospitality industry in developing countries. Dr. Hassan has authored over two hundred articles and book chapters in leading tourism outlets. He is also part of the editorial team of over thirty book projects from Routledge, Springer, CAB International, and Emerald Group Publishing Limited. He is a regular reviewer of a number of international journals.

Dr Anukrati Sharma is an Associate Professor in the Department of Commerce and Management, University of Kota, Kota, Rajasthan, India. In 2015, she received a Research Award from the University Grants Commission(UGC), New Delhi, for her project "Analysis of the Status of Tourism in Hadoti and Shekhawati Region/Circuit (Rajasthan): Opportunities, Challenges, and Future Prospects." Her doctorate from the University of Rajasthan is in Tourism Marketing, and she completed her dissertation research on Tourism in Rajasthan--Progress &Prospects. She has two postgraduate degree specialties --one in International Business (Master of International Business) and the other in Business Administration (Master of Commerce). Her particular interest areas are Tourism, Tourism Marketing, Strategic Management, and International Business Management. She has edited books on Her Handbook, i.e., The Emerald Handbook of ICT in Tourism and Hospitality under Emerald Publishing UK, is in the press now. She is at present editing two books 1) "Overtourism as Destination Risk: Impacts and Solutions", Emerald Publishing UK underthe Tourism Security - Safety Series and 2) "Future of Tourism: An Asian Perspective", Channel View Publications, UK. A member of 17 professional bodies, she has attended a number of national and international conferences and presented 45 papers. She has been invited as Speaker for talks/ lectures/ panel discussions by different countries such as Sri Lanka, Nepal, Uzbekistan and Turkey.

Dr James Kennell is a Reader in the School of Hospitality and Tourism Management at the University of Surrey in the United Kingdom. He carries out research into a range of issues in events, tourism and hospitality, with a specific focus on how politics and policy affect the governance of these industries. He has published a number of articles, book chapters and other papers on these topics and is a co-author of the core undergraduate textbook "Events Management: An Introduction" (Routledge). James is a regular contributor to a range of media and has been interviewed for BBC News, BBC Radio4, The Guardian newspaper, China Daily and other outlets.

Dr Priyakrushna Mohanty is an Assistant Professor at the Department of Business Administration (Tourism), Christ University, Bengaluru, India. He has earned his PhD in Tourism Studies from the Pondicherry University, Puducherry, India. Dr PK is a recipient of the distinguished the University of Grants Commission (UGC) Senior Research Fellowship. He is also an awardee of the prestigious Travel Corporation (India) Gold Medal for his outstanding performance in Master''s Degree in Tourism Studies from Pondicherry University, India. Apart from Tourism Studies, Dr PK holds a Master''s Degree in Commerce along with three PG Diploma Degrees in Rural Development, Research Methodology, and Teaching Skills. Dr PK has served the Indian Railway Catering and Tourism Corporation Ltd. for two years following which he was recruited as a Guest Faculty in the Dept. of Tourism Studies, Pondicherry University. He has published more than fifteen articles and chapters in both international and national journals and edited books. Dr PK is passionate about academic areas of Tourism Sustainability, Sustainable Livelihood, Technology, and Tourism along with Gender issues in Tourism Development.