The business of tourism management / edited by John Beech and Simon Chadwick.

ISBN:

9780273688013

Title:

Author:

Beech, John G., 1947-

Publication Information:

New York : Financial Times/Prentice Hall, 2005.

Physical Description:

577 p. ; 27 cm.

Subject Term:

Tourism -- Management.

Added Author:

Beech, John G., 1947-

Chadwick, Simon, 1964-

Format:

Books

Publication Date:

2005

Publication Information:

New York : Financial Times/Prentice Hall, 2005.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
338.4791068 BUS	Week loan	3	Standard shelving location	Searching... Unknown

Summary

This book equips students and future managers of tourism with both the business skills and an understanding of tourism , which will enhance their employment prospects within the dynamic industry.

The Business of Tourism Management (BOTM) provides an introduction to key aspects of tourism, and to the practice of managing a tourism business. It explores the functions of management within the world of tourism, showing how tourism as a business has evolved, how the tourism and travel industry is structured, and how tourism businesses operate within their political, economic and socio-cultural environments.

Written and contributed by leading academics and practitioners in the UK, Europeand Australia, The Business of Tourism Management is ideal for both undergraduate and postgraduate students of tourism management.

Figures Tables Case studies

About the authors

Preface

Acknowledgements Abbreviations Useful websites

Part 1 The Context Of Tourism

1 Introduction -- the unique evolution of tourism as 'business'

2 The structure of the tourism and travel industry

3 The role of the state in tourism

Part 2 Business Functions Applied To Tourism

4 Organisational behaviour in tourism businesses

5 Human resource management in tourism businesses

6 Marketing in tourism

7 Finance and accounting for tourism

8 Managing a small non-profit tourism organization

9 Analysis of the business environment and strategy in tourism

10 Quality and yield management in tourism businesses

11 Information technology and management information systems in tourism

Part 3 Management Issues Specific To Tourism Businessess

12 Tourism businesses and the law

13 Visitor attraction management

14 Sports Tourism

15 The economic impact of tourism

16 Managing sociocultural impacts of tourism

17 Managing environmental impacts of tourism

18 The accommodation subsector

19 Mass tourism businesses

1 tour operators

20 Mass tourism businesses

2 travel agents

21 Managing the transport subsector in tourism

22 Developing mass tourism in developing countries

23 The management of heritage and cultural tourism

24 Conclusion

The future of the tourism industry End cases

Glossary

Bibliography

Index

Available:*

Bound With These Titles

On Order

Summary

Summary

Table of Contents