by
Weaver, David B. (David Bruce)
Call Number
338.4791 WEA
Publication Date
2010
Summary
"... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.
Format:
Books
Relevance:
155251.1250
by
Richardson, John I. (John Ivor), 1931-
Call Number
338.479194 TOU
Publication Date
2004
Format:
Books
Relevance:
1.9334
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by
Van der Wagen, Lynn.
Call Number
647.94068 VAN
Publication Date
2007
Summary
Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.
Format:
Books
Relevance:
1.8844
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