by
Weaver, David B. (David Bruce)
Call Number
338.479194 WEA
Publication Date
2006
Format:
Books
Relevance:
155251.1719
by
Glaesser, Dirk.
Call Number
338.4791 GLA
Publication Date
2006
Format:
Books
Relevance:
134473.8125
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by
Beech, John G., 1947-
Call Number
338.4791068 BUS
Publication Date
2005
Format:
Books
Relevance:
109794.8516
by
Adams, Debra.
Call Number
647.940681 ADA
Publication Date
2006
Format:
Books
Relevance:
101654.6016
by
Jarvis, Ken.
Call Number
647.94068 CAS
Publication Date
2006
Summary
"Cases in Hospitality and Tourism Management is a compilation of cases contributed by authors from around the world. Students encounter real-life situations that enhance their learning experience. Organized by industry segment, the book's cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics. Questions at the end of each case stimulate critical-thinking and decision-making skills."--BOOK JACKET.
Format:
Regular print
Relevance:
92251.0313
by
Mitchell, G. E.
Call Number
338.4791023 22
Publication Date
2005
Format:
Electronic Resources
Relevance:
3.2068
by
Mitchell, G. E.
Call Number
338.4791023 22
Publication Date
2005
Format:
Electronic Resources
Relevance:
3.1424
by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
3.1156
by
William Angliss Institute of TAFE.
Call Number
WAIARC CD 378.945 WIL
Publication Date
2006
Format:
Computer file
Relevance:
0.2425
by
Cognizant Communication Corporation.
Call Number
PER 658.456 EVE
Publication Date
2024 2023 2022 2021 2020
Format:
Electronic Resources
Other
Relevance:
0.2294
Call Number
E-RESOURCE
Publication Date
2024 2023 2022 2021 2020
Format:
Other
Other
Relevance:
0.2132
by
William Angliss Institute of TAFE.
Call Number
WAIARC 378.945 HAN 2006
Publication Date
2024 2023 2022 2021 2020
Format:
Other
Relevance:
0.2132
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