An easy-to-follow introduction to the tourism industry that gives insights into the profession and the skills required to succeed in this field. Complies with the Hospitality, Tourism and Events Industry National Competency Standards.

This publication uses real world industry examples to strengthen its applicability. From working with colleagues to communicating with people from other cultures, this text takes you step by step through all the duties you may be required to perform and the underpinning knowledge you will need in your career.

Introduction to the hospitality industry. Provides information at a pace designed to suit the learning needs of the individual. Complies with the Hospitality, Tourism and Events Training Package competencies.

Follows a function coordinator at a major international conference and sees how the job relies on successful interaction with a big team of other people.

In this video a number of young people, working in the hospitality industry, talk about their jobs and the training involved. Areas covered include: front office, food and beverage, cooking, housekeeping, security and gaming.