by
Collier, Marsha.
Call Number
658.8
Publication Date
2010
Summary
Make your online customers happy-and create new ones-with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers ""happy birthday."" They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customer
Format:
Electronic Resources
Relevance:
0.1151
by
Lundin, Stephen C., 1941-
Call Number
658.314 LUN
Publication Date
2002
Format:
Books
Relevance:
0.0910
View Other Search Results
by
Video Education Australasia.
Call Number
TR DVD 658.3145 DEA
Publication Date
2004
Summary
Explains how to deal with difficult customers. Various role plays are included and interviews with professionals in the customer service industry.
Format:
Other
Relevance:
0.0765
by
Scammell, Jaquie.
Call Number
658.81200000000001
Publication Date
2020
Format:
Electronic Resources
Relevance:
0.0663
by
William Angliss Institute
Call Number
DVD 647 DEA
Publication Date
2005
Summary
Demonstrates some basic skills required when dealing with customers and clients, demonstrating both appropriate and inappropriate behaviour.
Format:
Video disc
Relevance:
0.0653
6.
by
Garber, Peter R.
Call Number
658.812 21
Publication Date
2007
Format:
Electronic Resources
Relevance:
0.0608
by
Jones, Mark David.
Call Number
658.4092
Publication Date
2023
Format:
Electronic Resources
Relevance:
0.0553
by
Clayton.
Call Number
658.4063
Publication Date
2012
Format:
Electronic Resources
Relevance:
0.0530
by
Lent, Robin.
Call Number
658.85
Publication Date
2009
Summary
Praise for Selling Luxury ""Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty.""-Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA ""Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights.""-Aaron Simpson, Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury, Rob
Format:
Electronic Resources
Relevance:
0.0530
by
Pine II, B. Joseph.
Call Number
658.56
Publication Date
2019
Format:
Electronic Resources
Relevance:
0.0510
by
Lundin, Stephen C. 1941-
Call Number
658.314 LUN
Publication Date
2001
Format:
Books
Relevance:
0.0484
by
Arussy, Lior.
Call Number
658.812 ARU
Publication Date
2008
Summary
Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heights of excellence
Format:
Electronic Resources
Relevance:
0.0432
Limit Search Results
Narrowed by: