Call Number
DVD 325.210994 GO
Publication Date
2011
Summary
This three part series follows six ordinary Australians who agree to challenge their preconceived notions about refugees and asylum seekers, and embark on a confronting 25 day journey. Tracing in reverse the journeys that refugees have taken to reach Australia, they will travel to some of the most dangerous and desperate corners of the world. For all of them, it's an epic journey and the most challenging experience of their lives.
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Other
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0.0765
Call Number
DVD 641.563 GLU VOL1
Publication Date
2011
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Other
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0.1250
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Video Education Australasia.
Call Number
DVD 647.94 FIV
Publication Date
2011
Summary
"In this comprehensive examination of what it takes to provide world class service, we visit SkyCity Darwin, a five star international hotel, and discover valuable lessons from the hotel's experienced leadership and management team. In it, we learn how five star service starts at the point of first contact, with open body language, active engagement, and effective handling of complaints. We see how empowering staff with responsibility, and celebrating their achievements leads to service excellence. Finally we go behind the scenes into the kitchen to witness how mastery comes from the passionate pursuit of innovation. This is an engaging look at modern workforce issues, including excellence, diversity and inclusive practices"--Container.
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Call Number
DVD 658.4083 ENV
Publication Date
2010
Summary
Businesses have always had to respond to different external influences. It was technology in the 80s and security in the 90s, but now a new challenge has emerged - climate change. Business owners are fast realizing that reducing their environmental footprint is not just a PR exercise, it's vital to their future. This program features a case study of businesses that have developed unique approaches to sustainability. Their visionary leaders reveal how becoming 'green' has helped make their businesses stronger and more financially viable. Through interviews we discover the problems they faced, the benefits of change and their organization's future directions.
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Other
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0.0860
by
Pepin, Jacques.
Call Number
DVD 641.555 JAC
Publication Date
2009
Summary
In Jacques Pepin's Fast Food My Way, the man who taught millions of Americans how to cook shares the techniques he honed in the most famous kitchens of the world to show you how to create simple, special meals and menus in minutes.
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Other
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0.0657
6.
Call Number
DVD 631.5809943 CRY
Publication Date
2009 2008 2007 2006 2005
Summary
The video features how Crystal Waters Village transformed into a vibrant place to live with a multitude of businesses, food producing gardens and wilderness habitats. It is the first village in the world to be consciously designed using the principles of permaculture.
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Other
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Call Number
TR DVD 658.812 CUS
Publication Date
2009 2008 2007 2006 2005
Summary
This program features the seven service skills. These are the basic courtesies and people skills that makes customer feel important, appreciated and understood.
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Other
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by
Kyredis, Katrina.
Call Number
TR DVD 778.59 HOW
Publication Date
2008
Summary
"Whether you've survived a challenging life journey or just want to express your opinion in a visual way, digital stories are a perfect way to express yourself. In this program we examine how to effectively prepare, to express succinctly, and of course to navigate the technical and legal aspects of this exciting creative area." -- container.
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Other
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0.0625
by
Hayward, Nick.
Call Number
TR DVD 338.47919436 WOR
Publication Date
2008
Summary
"Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.
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Other
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0.0520
by
Kyredis, Katrina.
Call Number
TR DVD 658.406 CHA
Publication Date
2008
Summary
"Large organisations only survive in today?s highly competitive environment if they have the ability to effectively deal with change. And, as changes go, they don?t come much bigger than recent smoking bans and ensuring challenges for the hospitality industry. In this dynamic program, we examine change, the internal and external forces behind it, the restraining forces that prevent it, change implementation and evaluation. With examples and interviews specifically about the changes to smoking laws from the Australian Institute of Management, Club Med, Lindeman Island and the Hotel Motel and Accommodation Association of Victoria, this is a practical and information-packed program that will change the way students think about change!"--Container.
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Other
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0.0501
Call Number
TR DVD 333.794 HOU
Publication Date
2008
Summary
"Some years ago retired engineer Manfred Pruter and his wife Nita moved from Melbourne to a rural property in Central Victoria. By using solar, wind and numerous water tanks the couple have created their own alternative energy paradise. The Pruters supply 100% of their own electricity, heating and water. They now live independently of the energy and water authorities. This inspiring program is a must for anyone interested in renewable energy and sustainability. Learn about the principles of solar, wind and thermal heating and the potential it has to shift society away from fossil fuels"--COVER.
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Other
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0.0735
by
Video Education Australasia
Call Number
DVD 641.3373 ESP
Publication Date
2006
Summary
From espresso to cappuccino - there is more to making a great cup of coffee than simply knowing how to operate a machine. The wide range of techniques used by skilled baristas in making coffee takes time, patience and practice to master. This program deals with those techniques for the beginner. It covers espresso machines and their components, coffee types and extraction. Students will learn about frothing and the correct items of crockery and glassware to use for different coffee types.
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Other
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