1.
by
Sabourin, Vincent.
Call Number
658.4012 SAB
Publication Date
2021
Format:
Electronic Resources
Relevance:
0.0616
by
Szende, Peter.
Call Number
647.94068 SZE
Publication Date
2010 2009
Summary
"CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum."--Publisher website.
Format:
Books
Relevance:
0.0735
View Other Search Results
Call Number
TR DVD 647.94068 OPE
Publication Date
2009
Summary
Service providers are essential in our economy. Where would we be without hospitals, cleaning companies, accounting firms and hairdressers? But it can be difficult to apply concepts of operations management to these businesses. Focusing on the operational processes, this program takes you behind the scenes, learning about the four strategic areas of operations; facilities, materials, quality and technology, applying them to a service provider and showing how various strategies can be used to improve business performance. A great insight into the unique aspects of services marketing.
Format:
Books
Relevance:
0.1040
by
Clarke, Alan.
Call Number
647.94068 CLA
Publication Date
2007
Format:
Books
Relevance:
0.0625
by
Nykiel, Ronald A.
Call Number
647.94068 NYK
Publication Date
2005
Format:
Books
Relevance:
0.0735
by
Baker, Kevin, 1949-
Call Number
647.94068 BAK
Publication Date
1999
Format:
Books
Relevance:
0.0593
by
Baker, Kevin, 1949-
Call Number
647.94068 BAK
Publication Date
1999
Format:
Books
Relevance:
0.0593
Limit Search Results
Narrowed by: