Call Number
658.8 MAR
Publication Date
2016 2015
Summary
Starbucks is the essential success story of the American capitalist dream. From humble beginnings in 1971 as a Seattle coffee store, it's become a multinational with over 21,000 outlets in 63 countries. Its brand is universally known. How did they do it? Starbucks' success owes a lot to the vision of its guiding light, CEO Howard Schultz, who preaches an almost evangelical brand of caring capitalism, at the same time focusing relentlessly on the customer experience. Acquisition, brand-stretching, social media, and new channel development have all played a part. They put a lot of stress on caring for their staff and the in-store atmosphere. They want customers to feel it's their Starbucks. Good Citizen? CEO Howard Schultz talks about creating a philosophically different business but is it really? Critics point to low pay and scheduling pressures for staff, tax avoidance and, above all, the pittance developing world farmers receive for the coffee beans.
Format:
Video recording
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0.1002
by
Fottler, Myron D.
Call Number
362.110683 22
Publication Date
2010
Summary
Strategic management of HR in health care is important in delivering high-quality patient care. Given that salary and wages constitute about 65 to 80% of the total operating budget in a typical health care organization and also the fact that people play a critical role in delivering high quality patient care, it is imperative for health care organizations to manage their human resources more effectively. Unfortunately, the HR function remains one of the most neglected in health care organizations and 'warm body syndrome' seems to characterize the role of HRM in health care organizations. The purpose of the special issue of AHCM on Human Resource Management is to explore the strategic role that HR function can play in delivering high quality and affordable health care.
Format:
Electronic Resources
Relevance:
0.0469
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by
Hafford-Letchfield, Trish.
Call Number
361.3068 22
Publication Date
2010
Format:
Electronic Resources
Relevance:
0.0634
by
Feldman, Daniel A.
Call Number
658.403 22
Publication Date
2009
Summary
Provides step-by-step guidance to strengthen your reasoning skills. First you'll see the difference between critical and non-critical thinking and then learn how to: recognize different forms of deceptive reasoning; pinpoint the critical issues in any situation; categorize and evaluate types of arguments; develop and test hypotheses to form conclusive explanations--P. [4] of cover.
Format:
Electronic Resources
Relevance:
0.0593
by
Rothwell, William J., 1951-
Call Number
352.63 22
Publication Date
2008
Summary
If you?re responsible for succession planning and related practices at the government level, you know succession planning in government is different than in other sectors. And you may wonder how other governmental entities have met the succession planning challenge. This unique book has the answer. It presents case studies of how real managers at different levels of government and in different settings addressed the succession challenges. Cases in Government Succession Planning is designed for government leaders, government human resource professionals and students interested in government car.
Format:
Electronic Resources
Relevance:
0.0331
by
Kelly, Anthony, M. Sc.
Call Number
658.202 22
Publication Date
2006
Summary
Maintenance insight enables better strategic judgments. This book equips you to meet the maintenance challenge with proven tools and the hard-won experience of others.
Format:
Electronic Resources
Relevance:
0.0553
by
Collins, James C. (James Charles), 1958-
Call Number
658 COL
Publication Date
2001
Summary
"The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't."--Publisher website.
Format:
Sound recording
Relevance:
0.0520
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