A stakeholder approach to issues management [electronic resource] / Robert Boutilier.

ISBN:

9781606490983

Title:

Author:

Boutilier, Robert, 1950-

Personal Author:

Boutilier, Robert, 1950-

Edition:

1st ed.

Publication Information:

Physical Description:

1 online resource (x, 172 pages).

Series:

Strategic management collection,

General Note:

Title from PDF title page (viewed Nov. 26, 2011).

Contents:

Preface -- 1. Why a stakeholder approach to managing issues? -- 2. Where do issues come from? -- 3. Social capital in stakeholder networks -- 4. Getting the data -- 5. Summarizing the data -- 6. Developing strategies for specific issues and their stakeholders -- 7. General issues management strategies and metastrategies -- Notes -- References -- Index.

Local Note:

eBooks on EBSCOhost

Subject Term:

Issues management.

Customer relations.

Social networks.

Added Corporate Author:

Business Expert Press.

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2012

Publication Information:

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
659.2 22	1:E-BOOK	1	1:ONLINE	Searching... Unknown

Bound With These Titles

On Order

Summary

The book will appeal to corporate managers who must manage issues and controversies involving outside groups and organizations The book shows practitioners how to ground their strategic advice on the kind of empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in institutional theory, social movement theory, stakeholder theory and social network analysis.