by
Hansal, Alexander.
Call Number
658.812 22
Publication Date
2011
Summary
Annotation Oracle's Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company's sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.<br /><br />Written by Oracle employee and Siebel expert, Alexander Hansal, this book is a complete practical guide to configuring, automating, and extending Siebel CRM applications. You will learn how to configure the Siebel CRM user interface objects as well as the underlying business layer objects by using real-life case study examples. In addition, you will learn to safely configure the Siebel data model.<br /><br />You will learn how the object types in the Siebel Repository are related to each other and how they are organized in different layers. The book then teaches you to configure the Siebel CRM user interface objects such as views and applets as well as the underlying business layer objects by using real-life case-study examples. Always having one eye on performance and upgradeability, you will learn to safely configure the Siebel data model.<br /><br />Understanding and using the Siebel event framework for automation is also a key focus area of the book. You will gain a thorough and solid understanding of integration objects to support EAI interfaces.<br /><br />Chapters on Siebel Workflow, Task UI, and scripting prepare you for the most complex automation requirements and ensure that you hit the road running on your first Siebel implementation projects.<br /><br />If you already consider yourself an experienced Siebel consultant, be prepared for some unprecedented insights and pro tips.
Format:
Electronic Resources
Relevance:
2.0763
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by
Hansal, Alexander.
Call Number
658.812 22
Publication Date
2010
Summary
Annotation Oracle_s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company_s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.<br /><br />This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.<br /><br />This book is a complete exercise in installing and managing Oracle_s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.<br /><br />After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.<br /><br />Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle_s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.<br /><br />A pragmatic guide for effectively and efficiently implementing and managing Oracle's Siebel CRM.
Format:
Electronic Resources
Relevance:
2.0133
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