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How to be a great call center representative [electronic resource] / Robert W. Lucas.
ISBN:
9780761215103
Title:
How to be a great call center representative [electronic resource] / Robert W. Lucas.
Author:
Lucas, Robert W.
Personal Author:
Publication Information:
[Saranac Lake, N.Y.] : American Management Association, ©2001.
Physical Description:
1 online resource.
General Note:
Title from title screen.
Local Note:
eBooks on EBSCOhost
Format:
Electronic Resources
Electronic Access:
Click here to view
Publication Date:
2001
Publication Information:
[Saranac Lake, N.Y.] : American Management Association, ©2001.