by
National Tourist Industry Training Committee.
Call Number
TR DVD 658.812 BUS
Publication Date
1987
Summary
Demonstrates the art of customer service.
Format:
Other
Relevance:
114672.6094
Call Number
TR DVD 658.85 MOR
Publication Date
1989 1988 1987 1986 1985
Summary
John Cleese shows a variety of methods for dealing with awkward customers.
Format:
Other
Relevance:
3.5658
View Other Search Results
by
Haislmaier, Jerrold
Call Number
TR DVD 658.85 MOM
Publication Date
1968
Summary
Summary: This video is based on the writings of Karl Albrect and his code of quality service. Covering many areas of the hospitality industry illustrating how quality customer service can make a difference. You are given 10 essential customer service rules to follow.
Format:
Other
Relevance:
3.2060
Limit Search Results
Narrowed by: