User-centered design stories [electronic resource] : real-world UCD case files / edited by Carol Righi and Janice James.

ISBN:

9780080481555

9780123706089

Title:

User-centered design stories [electronic resource] : real-world UCD case files / edited by Carol Righi and Janice James.

Author:

Righi, Carol.

Publication Information:

Physical Description:

1 online resource (xxi, 535 pages) : illustrations, maps.

Series:

The Morgan Kaufmann series in interactive technologies

Contents:

Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.

Local Note:

eBooks on EBSCOhost

Subject Term:

New products -- Management -- Case studies.

Customer relations -- Case studies.

User interfaces (Computer systems) -- Case studies.

Reengineering (Management) -- Case studies.

Management information systems -- Case studies.

Added Author:

Righi, Carol.

James, Janice (Janice Sue)

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2007

Publication Information:

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.5038 22	1:E-BOOK	1	1:ONLINE	Searching... Unknown

Bound With These Titles

On Order

Summary

User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation.

In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues.

The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar.

The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.