Co-Creation in Tourist Experiences- Front Cover -- Co-Creation in Tourist Experiences -- Title Page -- Copyright Page -- Contents -- List of illustrations -- Figures -- Tables -- Notes on contributors -- Preface -- Acknowledgments -- Chapter 1: Tourist experience creation: an overview -- Introduction -- References -- Chapter 2: Creating emotional platforms -- Introduction -- Customer interaction with tourism service providers -- Conclusion -- References -- Chapter 3: Designing and managing co-creative processes in a holiday environment: the case of French Northern Alpine ski resorts -- Introduction -- Background: the context of the ski industry in the French Northern Alps -- Literature review -- Methodology -- Results -- Conclusions -- References -- Chapter 4: Staging for value co-creation in nature-based experiences: the case of a surfing course at Surfers Paradise, Australia -- Introduction -- Theory -- A conceptual framework for staging tourist experiences -- Analysis -- The case: Surfing course at the Surfers Paradise, Australia -- Discussion -- Conclusions -- References -- Chapter 5: Designing forest-based wellbeing tourism services for Japanese customers: a case study from Finland -- Introduction -- Theory -- Discussion and conclusions -- Acknowledgement -- References -- Chapter 6: Innovation potentials through value proposals: a case study of a museum in northern Norway -- Introduction -- Theoretical perspectives -- The case: a rock carving museum in Alta, Norway -- Conclusions -- References -- Chapter 7: Value co-creation in geothermal tourism: the case of the 'ryokan' industry in Japan -- Introduction -- Background: traditional Japanese-style inn - ryokan -- Current situation of Japanese ryokan -- Tourism industry in Beppu, Japan -- The strength and contribution of hot spring tourism in Japan and Beppu -- The development of Beppu ryokan.

Medical orientation to tourism orientation -- Recent situation and influence factors of Beppu ryokan businesses -- The adaption to the situation of Beppu ryokan -- Conclusion -- References -- Chapter 8: Value creation through heritage and identity -- Introduction -- Theoretical perspectives -- Constructing a simple model -- Conclusion -- References -- Chapter 9: Gastronomy in a co-creation context -- Introduction -- The course of food in history -- Basics of food experience -- Co-creation -- Examples of co-creation experience in tourism -- Gastronomy and experience value -- Modelling value co-creation -- Creating value in food experience and the role of consumer behaviour -- Postmodernism and its influence on culinary consumption -- Motivations -- Memory -- A case: Cittaslow movement and the example of Seferihisar -- Conclusions -- References -- Chapter 10: Co-creating customer experience: the role of employees in tourism and hospitality services -- Introduction -- Theoretical perspectives -- A case study: employees' role in co-creating customer value -- Conclusions and implications -- Acknowledgement -- References -- Chapter 11: Co-creating the sightseeing experience with and without a guide -- Introduction -- The concept of co-creation -- Cases -- Conclusions -- References -- Chapter 12: Creating value with seasonal workers through psychological contracts -- Introduction -- Theory -- Methodology -- Findings -- Discussions and implications -- Limitations and further research opportunities -- Conclusions -- References -- Chapter 13: Challenges and research directions in co-creating tourism experience -- Introduction -- Highlights in tourist experience co-creation research -- Suggestions for future research -- References -- Index.