Cover image for Managing service innovation and quality : A service ecosystem perspective.
Managing service innovation and quality : A service ecosystem perspective.
ISBN:
9781787545182
Title:
Managing service innovation and quality : A service ecosystem perspective.
Author:
Ciasullo, Maria Vincenza.
Personal Author:
Physical Description:
1 online resource (176 pages)
Series:
The TQM Journal ; v.29

The TQM Journal
Contents:
"Covers" -- "Editorial boards" -- "Guest editorial" -- "Considering pollution in the higher education (HE)service ecosystem" -- "The viable system perspective of actors in eco-systems" -- "Service ecosystems, markets and business networks" -- "The role of technology and institutions in tourism service ecosystems" -- "Evaluating the outcomes of service ecosystems" -- "Dream or reality? A recipe for sustainable and innovative health care ecosystems" -- "The rise of P2P ecosystem: a service logics amplifier for value co-creation" -- "Struggling with agency problems in open innovation ecosystem: corporate policies in innovation hub" -- "The role of loyalty programs in healthcare service ecosystems".
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Format:
Electronic Resources
Electronic Access:
Click here to view book
Publication Date:
2017
Publication Information:
Bradford, West Yorkshire :

Emerald Publishing Limited,

2017.

©2017.