How May We Hate You? : Notes from the Concierge Desk.

ISBN:

9780553448351

Title:

Author:

Drezen, Anna.

Personal Author:

Drezen, Anna.

Physical Description:

1 online resource (165 pages)

Local Note:

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Subject Term:

Hotel concierges--Humor.

Hotels--Customer services--Humor.

Customer services--Humor.

Added Author:

Briscoe, Todd Dakotah.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2016

Publication Information:

The Crown Publishing Group,

2016.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
817.6	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong.

Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
· The Truth About Bed Bugs
· The Mythology of "Loyalty Programs"
· The 411 on Hotel Residents
· And so much more

Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

Author Notes

While chasing their Hollywood dreams ANNA DREZEN and TODD DAKOTAH BRISCOE, took jobs as hotel concierges to support themselves, and thus began their viral Tumblr-- How May We Hate You? --recounting their entertaining and often ridiculous exchanges with guests. Named one of Buzzfeed's "45 Best Tumblrs " and one of Tumblr's "Most Viral Blogs," the How May We Hate You? blog has been featured in the New York Post , The Daily Mail UK , New York Observer , Business Week , and Huffington Post , among other places.

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Summary

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Author Notes