by
Newman, Martin.
Call Number
658.812
Publication Date
2018
Summary
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Format:
Electronic Resources
Relevance:
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2.
by
Newman, Martin.
Call Number
658.812
Publication Date
2021
Summary
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
Format:
Electronic Resources
Relevance:
1.7611
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