Summary : 52 Tools for Delivering the Most Amazing Customer Service on the Planet.
ISBN:
9782511025055
Title:
Summary : 52 Tools for Delivering the Most Amazing Customer Service on the Planet.
Author:
Publishing, BusinessNews.
Personal Author:
Physical Description:
1 online resource (42 pages)
Contents:
Intro -- Title page -- Book Presentation -- Book Abstract -- About the Author -- Important Note About This Ebook -- Summary of Amaze Every Customer Every Time (Shep Hyken) -- 1. What exactly is customer amazement - and why is it important? -- 2. The 52 tools for generating customer amazement -- Tools 1 - 9: Leadership -- Tools 10 - 22: Culture -- Tools 23 - 38: One - on - One -- Tools 39 - 48: Unmatched service -- Tools 49 - 52: Community -- About the Summary Publisher -- Copyright.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Format:
Electronic Resources
Electronic Access:
Click here to view book
Publication Date:
2014
Publication Information:
:
Primento Digital,
2014.
©2014.