by
Collier, Marsha.
Call Number
658.8
Publication Date
2010
Summary
Make your online customers happy-and create new ones-with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers ""happy birthday."" They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customer
Format:
Electronic Resources
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3.2231
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by
Malcher, Michelle.
Call Number
658.05
Publication Date
2015
Format:
Electronic Resources
Relevance:
0.9183
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