by
Miller, Jack E., 1930-
Call Number
647.940683 MIL
Publication Date
2002
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Books
Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html
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114674.8125
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by
Walker, John R., 1944-
Call Number
647.940683 WAL
Publication Date
2010
Summary
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is unique in its focus directly on leading human resources. In a recent paradigm shift, industry leaders and human resources practitioners recognize the movement away from "management," and to the important role of leading human resources at all levels of the organization, as they strive for perfection in guest services. This book - practical, concrete, and results oriented - is a down-to-earth guide to applying the wisdom of leadership theory and experience to the hard realities of the hospitality industry. Written especially for the student, beginning leader, newly-promoted supervisor, or anyone planning a career in the hospitality field - but useful even to experienced managers - this Sixth Edition of Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills -- required to lead a workforce to profitable results. Complete with quizzes, exercises, self-assessments, simulations, case studies, role play, and journal writing, Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition offers culinary, hospitality, and foodservice students and professionals the knowledge needed not only to "manage" but also to lead organizations to success." --Book Jacket.
Format:
Books
Table of contents only http://catdir.loc.gov/catdir/toc/ecip0817/2008018994.html
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101651.0938
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by
Miller, Jack E., 1930-
Call Number
647.940683 MIL
Publication Date
2007
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Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html
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92248.8125
by
Walker, John R., 1944-
Call Number
647.94068 WAL
Publication Date
2006
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Table of contents only http://www.loc.gov/catdir/toc/ecip069/2006007209.html
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by
Walker, John R., 1944-
Call Number
647.94068 WAL
Publication Date
2009
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