by
Vocam Video Training Productions.
Call Number
TR DVD 647.94 HOS
Publication Date
2006 2002
Summary
Hospitality essentials is a complete induction training program for all personnel working in hotels, motels, restaurants, reception centers and clubs. The program instructs workers how to offer good service and maintain a positive work attitude. Safe work procedures are shown, with an emphasis on the required duty of care when serving the public. Hygiene and proper food handling are feature and manual handling procedures are demonstrated in order to avoid back injury. A fire prevention and evacuation instruction segment ensures that personnel will know how to respond in an emergency.
Format:
Other
Relevance:
3.5723
by
Learning Essentials (Firm)
Call Number
TR DVD 647.94 INT
Publication Date
2000
Summary
Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this video examines such topics as hospitality industry: an overview, service management, workplace essentials, personal grooming, hygiene and presentation.
Format:
Other
Relevance:
3.4628
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by
Media Australia.
Call Number
TR DVD 647.94 SER
Publication Date
2000
Summary
Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this video examines such topics as greeting and seating guests, ordering drinks and ordering food.
Format:
Other
Relevance:
3.3958
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