1.
by
Okumus, Fevzi.
Call Number
647.940684
Publication Date
2012
Summary
Strategic Management for Hospitality and Tourism is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualizing strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profi
Format:
Electronic Resources
Relevance:
114682.2656
2.
by
Sabourin, Vincent.
Call Number
658.4012 SAB
Publication Date
2021
Format:
Electronic Resources
Relevance:
109800.7422
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by
Kusluvan, Salih.
Call Number
647.94068 KUS
Publication Date
2012
Format:
Electronic Resources
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98210.4297
by
Jauhari, Vinnie.
Call Number
338.4791 MAN
Publication Date
2014
Format:
Electronic Resources
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85054.1797
by
Enz, Cathy A., 1956-, author.
Call Number
647.94068 ACH
Publication Date
2016
Format:
Electronic Resources
Relevance:
77640.3516
by
Robinson, Peter, 1979-
Call Number
338.4791 OPE
Publication Date
2016
Summary
Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.
Format:
Books
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50830.6484
by
Berge, Petter M.
Call Number
647.06799999999998
Publication Date
2010
Format:
Electronic Resources
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3.1643
by
Seba, Jaime.
Call Number
338.4791
Publication Date
2011
Summary
Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.
Format:
Electronic Resources
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3.1324
by
Sparks, Beverley.
Call Number
647.940685 SER
Publication Date
2001
Format:
Books
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2.7455
by
Laws, Eric, 1945-
Call Number
647.94068 HOS
Publication Date
2004
Summary
"Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016723.html
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2.6111
by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
2.5965
by
Evans, Nigel.
Call Number
647.94068 EVA
Publication Date
2015
Summary
Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.Among the new features and topics included in this edition are:Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategyNew international Tourism, Hospitality and Events c
Format:
Electronic Resources
Relevance:
2.5788
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