by
Uysal, Muzaffer.
Call Number
647.94
Publication Date
2018
Format:
Electronic Resources
Relevance:
3.1221
by
Koc, Erdogan.
Call Number
658.812
Publication Date
2017
Summary
Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact. This is an invaluable source of information that includes student aids, real-life examples, case studies, links to websites and activities alongside questions and presentation slides for in-class use.
Format:
Electronic Resources
Relevance:
1.5181
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Shukla, Umendra Narayan.
Call Number
910.68
Publication Date
2023
Format:
Electronic Resources
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Call Number
338.4791091724
Publication Date
2021
Format:
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Katsoni, Vicky.
Call Number
910.68
Publication Date
2020
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Electronic Resources
Relevance:
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Dileep, M. R.
Call Number
910.68
Publication Date
2021
Format:
Electronic Resources
Relevance:
0.0506
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