Hotel front office management / James A. Bardi.
ISBN:
9780442020842
Title:
Hotel front office management / James A. Bardi.
Author:
Bardi, James A., 1947-
Personal Author:
Edition:
2nd ed.
Publication Information:
New York : Van Nostrand Reinhold, c1996.
Physical Description:
x, 469 p. : ill.
Contents:
Ch. 1. Introduction to Hotel Management -- Ch. 2. Hotel Organization and the Front Office -- Ch. 3. Effective Interdepartmental Communications -- Ch. 4. Front Office Equipment Essentials -- Ch. 5. Property Management Systems -- Ch. 6. Reservations -- Ch. 7. Yield Management -- Ch. 8. Guest Registration -- Ch. 9. Processing Guest Charge Payments -- Ch. 10. Guest Checkout -- Ch. 11. Night Audit -- Ch. 12. Managing Hospitality -- Ch. 13. Training for Hospitality -- Ch. 14. Promoting In-house Sales -- Ch. 15. Security.
Subject Term:
Format:
Books
Publication Date:
1996
Publication Information:
New York : Van Nostrand Reinhold, c1996.