Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.

ISBN:

9780826447098

Title:

Author:

Baker, Sue, 1952-

Personal Author:

Baker, Sue, 1952-

Edition:

2nd ed.

Publication Information:

London ; New York : Continuum, 2000.

Physical Description:

viii, 325 p. : ill. ; 25 cm.

General Note:

Includes index.

First ed. published 1994.

Subject Term:

Hotel front desk personnel.

Hotel management.

Hotel management -- Problems, exercises, etc.

Added Author:

Bradley, Pam, 1957-

Huyton, Jeremy, 1946-

Format:

Books

Publication Date:

2000

Publication Information:

London ; New York : Continuum, 2000.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
647.94068 BAK	Book	1	Standard shelving location	Searching... Unknown
647.94068 BAK	Week loan	2	Standard shelving location	Searching... Unknown

A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.

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