The Advisors | p. ix |
Foreword | p. xvii |
Preface | p. xxi |
Introduction | p. xxiii |
Chapter 1 Disaster Planning And Recovery Issues | p. 1 |
Disaster Strikes | p. 1 |
Vitals | p. 2 |
Classifying Disasters | p. 2 |
Types of Disasters | p. 3 |
Disaster Planning Issues | p. 8 |
Occupant Issues | p. 9 |
Building Issues | p. 11 |
Disaster Planning And Recovery Software | p. 12 |
Business Issues | p. 14 |
Addressing The Issues | p. 15 |
Developing the Recovery Plan | p. 18 |
Free Magazine On Contingency Planning Available | p. 18 |
Chapter 2 Regulatory Influences | p. 23 |
Compliance Issues | p. 23 |
General Industry Emergency Response and Preparedness Requirements | p. 25 |
Other Compliance Issues | p. 37 |
The Americans With Disabilities Act | p. 37 |
Chapter 3 Emergency Preparedness | p. 43 |
Key Elements in Emergency Preparedness | p. 43 |
Planning for Potential Disasters | p. 44 |
Response Effectiveness And Leadership | p. 44 |
The Chain Of Command | p. 45 |
Communications | p. 46 |
Accounting For Personnel | p. 49 |
The Emergency Response Team | p. 50 |
Information Resources Available | p. 50 |
Training | p. 51 |
Association Of Contingency Planners | p. 51 |
Personal Protection | p. 52 |
Medical Assistance | p. 56 |
DRI Certifies Disaster Recovery Planners | p. 56 |
Security | p. 58 |
Summary | p. 58 |
FEMA Web Site | p. 58 |
Chapter 4 The Nature Of Disasters | p. 61 |
Types of Disasters | p. 61 |
Natural Disasters | p. 61 |
Burger King Braves Hurricane Andrew | p. 63 |
The Blizzard Of '93 | p. 65 |
The Flood Of '93 | p. 67 |
Man-Made Disasters | p. 68 |
Three Mile Island | p. 69 |
The World Trade Center Bombing | p. 70 |
Chapter 5 Fire/Life Safety | p. 73 |
Prevention Issues and Response Measures | p. 73 |
Fire Protection Systems | p. 74 |
Signaling | p. 75 |
Notifying Emergency Personnel | p. 75 |
Automatic Notification Systems | p. 75 |
Control Mechanisms | p. 76 |
Fire Extinguishers | p. 77 |
Assessing Fire Protection Systems | p. 78 |
General Work Environment | p. 80 |
Walkways | p. 81 |
Floor And Wall Openings | p. 82 |
Stairs And Stairways | p. 82 |
Means Of Egress | p. 83 |
Exit Doors | p. 85 |
Electrical System Components | p. 85 |
Flammable And Combustible Materials | p. 86 |
Building Classifications | p. 89 |
Assemblies | p. 89 |
Business | p. 90 |
Correctional And Detention | p. 91 |
Education | p. 91 |
Healthcare | p. 91 |
Industrial | p. 92 |
Residential | p. 92 |
Mercantile | p. 92 |
Storage | p. 93 |
Hazard Classification | p. 94 |
Chapter 6 Bomb Threats | p. 97 |
The Nature of Bombs | p. 97 |
Bomb Threats | p. 97 |
Planning For The Bomb Threat | p. 102 |
The Physical Security Plan | p. 103 |
The Bomb Incident Plan | p. 103 |
Security Against Bomb Incidents | p. 104 |
Building Design | p. 104 |
Landscaping | p. 105 |
Security Patrols | p. 105 |
Entrance And Exit Doors | p. 105 |
Window Protection | p. 105 |
ATF Bomb Threat Checklist | p. 106 |
Access Control | p. 107 |
ATF Suspect Package Alert | p. 108 |
Responding To Bomb Threats | p. 110 |
Evacuation and Search | p. 111 |
Search Units | p. 111 |
Search Techniques | p. 112 |
Media Relations | p. 120 |
Summary | p. 121 |
Chapter 7 Evacuation | p. 123 |
Evacuations | p. 123 |
Means Of Egress | p. 124 |
Types Of Evacuation | p. 124 |
Evacuation Factors | p. 125 |
Bomb Threats | p. 127 |
Option 1 Ignore The Bomb Threat | p. 128 |
Option 2 Order An Immediate Evacuation | p. 128 |
Option 3 Search And Evacuate | p. 128 |
Evacuation and Search Units | p. 129 |
Evacuation And Search Unit Training | p. 129 |
Additional Considerations | p. 132 |
Reporting Locations | p. 132 |
Confirming Evacuation | p. 132 |
Maintaining The Evacuation Route | p. 133 |
Chapter 8 Earthquakes | p. 137 |
The Nature of Earthquakes | p. 137 |
Structural Versus Nonstructural Components | p. 139 |
Causes Of Nonstructural Damage | p. 141 |
Methods For Reducing Nonstructural Hazards | p. 144 |
Earthquake Info Available | p. 146 |
Emergency Planning Guidelines | p. 147 |
Human Response | p. 148 |
Earthquake Plans | p. 149 |
Training | p. 151 |
Information Gathering Checklist | p. 152 |
Organizational Characteristics | p. 152 |
Exercises | p. 153 |
Personal Emergency Kits | p. 154 |
Master Earthquake Planning Checklist | p. 154 |
Master Nonstructural Earthquake | p. 155 |
Protection Checklist | p. 155 |
Chapter 9 Computer And Data Protection | p. 157 |
Computer and Edp Systems Protection | p. 157 |
Fire Hazards | p. 157 |
External Hazards | p. 158 |
Risk Assessment | p. 158 |
Telecommunications Protection | p. 162 |
Chapter 10 Standby Power Systems | p. 165 |
Emergency Preparedness and Standby Power Systems | p. 165 |
Determining Standby Power Requirements | p. 166 |
System Types | p. 166 |
Determining The Appropriate System | p. 168 |
Summary | p. 170 |
Chapter 11 Loss Prevention Strategies | p. 173 |
Developing Your Strategy | p. 173 |
Scope Of the Disaster | p. 173 |
Nature Of Business Operations | p. 174 |
Time Frames | p. 174 |
Cost | p. 175 |
Loss Prevention | p. 175 |
Develop The Loss Prevention Policy | p. 176 |
Identify And Evaluate Hazards | p. 176 |
Determine Recovery Priorities | p. 177 |
Develop Loss Prevention Program | p. 178 |
Loss Prevention Techniques | p. 179 |
Flood Loss | p. 180 |
Hot Work Losses | p. 183 |
Summary | p. 189 |
Chapter 12 Crisis Planning And Damage Control | p. 191 |
Crisis Planning | p. 191 |
The Crisis Plan | p. 191 |
The Media's Role in Recovery Efforts | p. 196 |
Press Releases | p. 196 |
Radio And Television "Spots" | p. 198 |
Automated Voice Mail/Telephone Answering Devices | p. 200 |
Chapter 13 Putting The Plan Together | p. 201 |
Putting it Together | p. 201 |
Step 1 Establish a Planning Team | p. 202 |
Form the Team | p. 202 |
Establish Authority | p. 203 |
Issue A Mission Statement | p. 204 |
Establish A Schedule And Budget | p. 204 |
Step 2 Analyze Capabilities and Hazards | p. 204 |
Where The Company Stands | p. 204 |
Outside Resources | p. 205 |
Identify Codes And Regulations | p. 206 |
Identify Critical Products, Services And Operations | p. 206 |
Identify Internal Resources And Capabilities | p. 207 |
Identify External Resources | p. 208 |
Insurance Review | p. 208 |
Conduct A Vulnerability Analysis | p. 208 |
Historical Factors | p. 209 |
Geographic Factors | p. 209 |
Technological Factors | p. 210 |
Human Error Factors | p. 210 |
Physical Factors | p. 211 |
Regulatory Factors | p. 211 |
Estimating Probability | p. 212 |
Assessing Potential Impact | p. 212 |
Step 3 Developing the Plan | p. 213 |
Executive Summary | p. 213 |
Emergency Management Elements | p. 213 |
Response Procedures | p. 214 |
Support Documents | p. 215 |
Resource Lists | p. 215 |
The Development Process | p. 215 |
Identifying Challenges And Prioritizing Activities | p. 216 |
Writing The Plan | p. 216 |
Establishing A Training Schedule | p. 216 |
Coordinating With Outside Agencies | p. 216 |
Maintaining Contact With Other Corporate Offices | p. 217 |
Plan Approval And Distribution | p. 217 |
Step 4 Implementing the Plan | p. 218 |
Integrating The Plan Into Company Operations | p. 218 |
Conducting Training, Drills And Exercises | p. 219 |
Evaluate And Modify The Plan | p. 221 |
Chapter 14 - Managing The Disaster And Recovery Effort | p. 223 |
Emergency Management Considerations | p. 223 |
Direction And Control | p. 224 |
Communications | p. 228 |
Life Safety | p. 230 |
Property Protection | p. 232 |
Community Outreach | p. 237 |
Recovery And Restoration | p. 241 |
Administration And Logistics | p. 244 |
Appendix I Sources Of Assistance And Information | p. 247 |
Appendix II Self-Inspection Checklists | p. 281 |
Index | p. 299 |