People and the hotel and catering industry / Andrew Lockwood and Peter Jones
ISBN:
9780304315116
Title:
People and the hotel and catering industry / Andrew Lockwood and Peter Jones
Author:
Lockwood, Anthony
Personal Author:
Publication Information:
Great Britain : Cassell Educational Limited, c1984
Physical Description:
214 p. : ill.
General Note:
Fist published by Holt, Reinhart and Winston Ltd. 1984.
Contents:
Contents: The people business - Looking at individuals - Perceptions - Motivation - Communication - Interpersonnal behaviour - Groups at work - Leadership - Supervisory management -The consumer - The management of human relations.
Added Author:
Format:
Books
Publication Date:
1984
Publication Information:
Great Britain : Cassell Educational Limited, c1984