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Summary [electronic resource] : How to Win by Putting Customers at the Core of Your Business
ISBN:
9782511018767
Title:
Summary [electronic resource] : How to Win by Putting Customers at the Core of Your Business
Author:
Publishing, BusinessNews.
Personal Author:
Publication Information:
Cork : Primento Digital, 2014.
Physical Description:
1 online resource (41 p.)
General Note:
Description based upon print version of record.
Contents:
Title page; Book Presentation; Book Abstract; About the Author; Important Note About This Ebook; Summary of Uncommon Service (Frances Frei and Anne Morriss); 1. Service Offering - You can't be good at everything; 2. Funding Mechanism - Someone has to pay for it; 3. Employee Management System - It's not your employee's fault; 4. Customer Management System - You must train your customers; 5. Bringing it all together - Build a culture which reinforces and unleashes; About the Summary Publisher; Copyright
Format:
Electronic Resources
Electronic Access:
Click here to view book
Publication Date:
2014
Publication Information:
Cork : Primento Digital, 2014.