by
Vallen, Gary K.
Call Number
647.94068 VAL
Publication Date
1996
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by
Vallen, Gary K.
Call Number
647.94068 VAL
Publication Date
2000
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by
Vallen, Gary K.
Call Number
647.94068 VAL
Publication Date
2005
Summary
"Check-In Check-Out has been a mainstay text for hotel educators, and a reference source for industry professionals, for over 30 years." "Frequent revisions by the authors - a father-and-son team - have kept the book current and complete. Both bring a depth of professional and educational experiences to the seventh edition."--BOOK JACKET.
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Books
Table of contents http://www.loc.gov/catdir/toc/ecip0413/2004000991.html
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2.9765
by
Vallen, Gary K.
Call Number
647.94068 VAL
Publication Date
2009
Summary
Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.-- Publisher description.
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Books
Table of contents only http://www.loc.gov/catdir/toc/ecip089/2008003900.html
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