Introduction -- Industries: Advertising and public relations -- Biotechnology and pharmaceuticals -- Commercial banking -- Computer hardware -- Computer software -- Consumer electronics -- Consumer products -- Education -- Energy and utilities -- Entertainment and sports -- Health care -- Insurance -- Internet and new media -- Investment banking -- Journalism and publishing -- Mutual funds and brokerage -- Nonprofits and government agencies -- Real estate -- Retail -- Telecommunications -- Careers: Account management -- Accounting -- Brand management -- Consulting -- Design -- Engineering -- Human resources -- Information technology -- Marketing -- Research -- Sales.