Delivering knock your socks off service / Ron Zemke, with Bobette Hayes Williamson.
ISBN:
9780761215257
Title:
Delivering knock your socks off service / Ron Zemke, with Bobette Hayes Williamson.
Author:
Zemke, Ron.
Personal Author:
Publication Information:
New York, N.Y. : American Management Association, ©2001.
Physical Description:
1 online resource.
General Note:
Self-study course based on: Delivering knock your socks off service, rev. ed.; Knock your socks off answers; and Tales of knock your socks off service, copyrighted by Performance Research Associates.
Title from title screen.
Local Note:
eBooks on EBSCOhost
Added Author:
Added Corporate Author:
Format:
Electronic Resources
Electronic Access:
Click here to view
Publication Date:
2001
Publication Information:
New York, N.Y. : American Management Association, ©2001.