by
O'Shannessy, Vivienne, 1962-
Call Number
647.94 OSH
Publication Date
2001
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Books
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1.6440
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by
O'Shannessy, Vivienne, 1962-
Call Number
647.94 OSH
Publication Date
2005
Summary
Chapter 4 - Communicating on the telephone ; Chapter 5 - Receiving and processing reservations ; Chapter 6 - Providing Accommodation reception.
Format:
Books
Relevance:
1.6214
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