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Summary
Summary
For the first time Events Design and Experience draws together the relationship between event design and the experience of consumers and participants. It explores and analyses the event experience of the individual and how this can be 'controlled' by design. By drawing upon ongoing research conducted over several years into the experiences of groups and individuals who attend events this text will ask questions such as: What was the rationale behind a particular event being designed in a certain way? What was the actual experience of consumers? How was the event materially delivered and did the experience created provide a satisfactory outcome? How can experiences be understood (via semiotics) especially the physical elements of an event? Structured in four sections, Events Design and Experience discusses: * What are events? An overall view of the industry, its definitions and market demand. It also covers an analysis of previous literature, and draws upon real life events such as Wembley plc, Leapfrog Corporate events and the British Cycling federation * What is an event experience? An explanation of the nature and stages of experience, and the emergence of the experience industry itself. Cases such as the Proms, London Fashion week ands the Nike Fun run are used to illustrate. * Designing Experiences. Considers how design itself can impact upon the experience, in some cases fundamentally changing the nature of experience. It asks the question of how experiences are designed and what do they signify to the customer once complete. * Analysing Event Experiences. Considers how experiences can be analysed and evaluated looking at the artificiality of the event and how this reflects in the experience of consumers. Also includes a review of the psychological processes of perception and interpretation and how meaning and experience can be analysed, and how we may begin to unravel the meanings attributed to certain events. With international case studies throughout, Events Design and Experience has a coherent user-friendly structure including chapter summaries, review exercises and topics for discussion to consolidate understanding.
Author Notes
Graham Berridge is a Senior Lecturer and Teaching Fellow ar Thames Valley University, UK where he is Course Leader for Evenrs Management.
Table of Contents
Series editors | p. vii |
Series preface | p. ix |
Preface | p. xi |
List of figures | p. xvii |
List of tables | p. xix |
List of case studies | p. xxi |
Part 1 Study of Events: Rationale | p. 1 |
1 Defining Events | p. 3 |
2 Event Management Literature | p. 23 |
3 Events Industry | p. 41 |
4 UK Events Education | p. 55 |
Part 2 Ideas of Experience and Design for Events | p. 63 |
5 Understanding Experiences | p. 65 |
6 Understanding Design | p. 81 |
7 The Experience Industry and the Experience Economy | p. 115 |
8 Experience Design | p. 159 |
Part 3 Analysis of Events | p. 177 |
9 Analysing Event Interaction and Experience | p. 179 |
10 Using Symbolic Interaction to Analyse Event Experiences | p. 197 |
11 Studying the Significance of Event Design | p. 247 |
References | p. 281 |
Index | p. 293 |