Human resource management for the hospitality industry / Karen Eich Drummond
ISBN:
9780442318598
Title:
Human resource management for the hospitality industry / Karen Eich Drummond
Author:
Drummond, Karen Eich
Personal Author:
Publication Information:
New York, N.Y. : Van Nostrand Reinhold, c.1990
Physical Description:
343 p.
Contents:
Staffing - Recruitment - Selection - Job descriptions - Training - Performance appraisal - Unions - Wages - Employee benefits - Health - Safety - Stress - Stress management - Time management - Leadership - Communication - Job satisfaction - Morale - Maslow's theory - Team building - Managing change - Discipline - Delegation.
Subject Term:
Format:
Books
Publication Date:
1990
Publication Information:
New York, N.Y. : Van Nostrand Reinhold, c.1990