by
Szende, Peter.
Call Number
647.94068 SZE
Publication Date
2010 2009
Summary
"CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum."--Publisher website.
Format:
Books
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2.2179
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by
Baker, Kevin, 1949-
Call Number
647.94068 BAK
Publication Date
1999
Format:
Books
Relevance:
0.7925
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