by
Walker, John R., 1944-
Call Number
647.94068 WAL
Publication Date
2006
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip069/2006007209.html
Relevance:
71871.8672
by
Baker, Kevin, 1949-
Call Number
647.94068 BAK
Publication Date
2001
Format:
Books
Relevance:
63389.5664
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by
Hayes, David K.
Call Number
647.94068 HAY
Publication Date
2006
Summary
"Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html
Relevance:
60137.2813
by
Olsen, Michael D.
Call Number
647.94068 HAN
Publication Date
2008
Summary
"Handbook of Hospitality Strategic Management provides a review of mainstream hospitality strategic management research topics. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing strategic management research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry."--BOOK JACKET.
Format:
Books
Relevance:
57339.2813
by
Stutts, Alan T.
Call Number
647.94068 STU
Publication Date
2006
Summary
"Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip054/2004027109.html
Relevance:
57339.2461
by
Powers, Thomas F.
Call Number
647.94068 POW
Publication Date
2006
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009419.html
Relevance:
54898.6328
by
Davis, Bernard, author.
Call Number
647.95068 DAV
Publication Date
2018
Summary
This textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry. It explores the broad range of subject areas that encompass the food and beverage market and its main sectors ? fast food and casual dining, hotels and quality restaurants and event, industrial and welfare catering. It also looks at some of the important trends affecting the food and beverage industry, covering consumers, the environment and ethical concerns as well as developments in technology.
Format:
Books
Relevance:
50828.1680
by
Van Hoof, Hubert B.
Call Number
647.94068 HOS
Publication Date
2007
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip065/2005037609.html
Relevance:
49102.6797
by
Tranter, Kimberly A.
Call Number
647.94068 TRA
Publication Date
2009
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip083/2007044388.html
Relevance:
38822.8516
by
Saee, John.
Call Number
647.94068 SAE
Publication Date
2006
Summary
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevance:
2.7125
by
Jones, Christine.
Call Number
647.940682 JON
Publication Date
1998
Summary
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples Jones and Jowett show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management.
Format:
Books
Relevance:
2.3216
by
Szende, Peter.
Call Number
647.94068 SZE
Publication Date
2010 2009
Summary
"CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum."--Publisher website.
Format:
Books
Relevance:
2.2179
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